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What is FirstWatch?

Every minute of every day, throughout various communities in North America, FirstWatch equips public safety and healthcare professionals by transforming unrefined data into immediate, actionable insights. We empower you to utilize the data you are already collecting to improve situational awareness, enhance operational effectiveness, and achieve exceptional outcomes. By monitoring important performance metrics and ensuring adherence to patient care standards, you can boost both operational and clinical productivity. Additionally, our system provides early alerts for potential threats, including chemical, biological, or radioactive incidents, as well as the emergence of epidemics or pandemics. Moreover, it aids in the rapid detection of unusual activities, criminal patterns, arson trends, and other significant occurrences, especially near high-risk areas. With FirstWatch, you gain a dependable solution customized to your specific needs, enabling you to quickly evaluate the status of any dataset and react in real-time. This capability not only ensures you are always ready to respond when it counts but also fosters a proactive approach to public safety and health management. Ultimately, FirstWatch enhances your operational readiness and effectiveness in critical situations.

What is Caliber Online RMS?

Cutting-edge cloud technology enables the Caliber Records Management System (RMS) to deliver essential information to front-line officers right when they need it most. This web-based RMS is built for quick implementation, offering outstanding data-sharing features while ensuring full compliance with both State and Federal NIBRS requirements. Over 11,000 professionals in public safety and private security benefit from Caliber Online RMS, which enhances their productivity and strengthens community service efforts. A newly launched aspect of the system, Community Self-Reporting, employs the innovative online RMS Custom Forms, providing a secure web portal for the public to report non-emergency incidents. This initiative not only encourages social distancing by reducing the necessity for in-person interactions between officers and citizens regarding minor incidents but also allows agencies to keep their officers available for critical situations, hence improving overall community support and safety. Moreover, this strategy cultivates a more robust connection between law enforcement and the communities they serve, fostering public engagement and building trust. By strengthening these relationships, agencies can create a safer environment that encourages collaboration between officers and community members.

Media

Media

Integrations Supported

Citizen RIMS

Integrations Supported

Citizen RIMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWatch

Date Founded

2002

Company Location

United States

Company Website

firstwatch.net

Company Facts

Organization Name

Caliber Public Safety

Date Founded

1975

Company Location

United States

Company Website

caliberpublicsafety.com/records-management/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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