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What is FirstWatch?

Every minute of every day, throughout various communities in North America, FirstWatch equips public safety and healthcare professionals by transforming unrefined data into immediate, actionable insights. We empower you to utilize the data you are already collecting to improve situational awareness, enhance operational effectiveness, and achieve exceptional outcomes. By monitoring important performance metrics and ensuring adherence to patient care standards, you can boost both operational and clinical productivity. Additionally, our system provides early alerts for potential threats, including chemical, biological, or radioactive incidents, as well as the emergence of epidemics or pandemics. Moreover, it aids in the rapid detection of unusual activities, criminal patterns, arson trends, and other significant occurrences, especially near high-risk areas. With FirstWatch, you gain a dependable solution customized to your specific needs, enabling you to quickly evaluate the status of any dataset and react in real-time. This capability not only ensures you are always ready to respond when it counts but also fosters a proactive approach to public safety and health management. Ultimately, FirstWatch enhances your operational readiness and effectiveness in critical situations.

What is Colleton Software?

Colleton Software distinguishes itself in the industry by providing customized solutions tailored to your ePCR needs, complemented by thorough revenue management services. Rather than managing numerous vendors, you can depend on one qualified company that is fully equipped to address all your requirements with efficiency. Colleton specializes solely in EMS services, explicitly excluding billing processes for emergency rooms, medical offices, or hospitals. Our dedication to achieving a flawless compliance record for Medicare EMS billing guarantees complete adherence to all regulations. With deep-rooted expertise in the Southeast and extensive knowledge of various contemporary ePCR products, we enable our clients to see notable enhancements in their collections, typically ranging from 25% to 50%. By incorporating our software into your workflows, you can anticipate that your insurance and Medicare claims will be processed within just 24 to 48 hours, facilitating prompt reporting execution. This streamlined operational method not only boosts efficiency but also significantly enhances the overall performance of your EMS services while also fostering better relationships with your clients and stakeholders.

Media

Media

Integrations Supported

Citizen RIMS
WapiPay

Integrations Supported

Citizen RIMS
WapiPay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWatch

Date Founded

2002

Company Location

United States

Company Website

firstwatch.net

Company Facts

Organization Name

Colleton Software

Company Location

United States

Company Website

colletonemsbilling.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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