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What is FirstWatch?

Every minute of every day, throughout various communities in North America, FirstWatch equips public safety and healthcare professionals by transforming unrefined data into immediate, actionable insights. We empower you to utilize the data you are already collecting to improve situational awareness, enhance operational effectiveness, and achieve exceptional outcomes. By monitoring important performance metrics and ensuring adherence to patient care standards, you can boost both operational and clinical productivity. Additionally, our system provides early alerts for potential threats, including chemical, biological, or radioactive incidents, as well as the emergence of epidemics or pandemics. Moreover, it aids in the rapid detection of unusual activities, criminal patterns, arson trends, and other significant occurrences, especially near high-risk areas. With FirstWatch, you gain a dependable solution customized to your specific needs, enabling you to quickly evaluate the status of any dataset and react in real-time. This capability not only ensures you are always ready to respond when it counts but also fosters a proactive approach to public safety and health management. Ultimately, FirstWatch enhances your operational readiness and effectiveness in critical situations.

What is Creative EMS?

Our CAD system goes beyond conventional computer-aided dispatch by integrating features like fleet management, shift scheduling, and customizable reporting, while still providing exceptional dispatch capabilities. It offers seamless connectivity with Creative ePCR and all major ePCR platforms, presenting a comprehensive overview of open calls and bus assignments, along with dashboards for scheduled calls, runs sorted by billing status, and data that underpins effective quality improvement and assurance reporting. Utilizing location-based technology, it adeptly assigns calls to the nearest available ambulance, considering both distance and real-time travel conditions. Users can quickly enter call details because Creative Dispatch automatically gathers patient information and checks real-time insurance eligibility. Available on Android, iOS, and Windows devices anytime and from any location, it streamlines data collection processes, allowing medics to concentrate on patient assessment, treatment, and safety. Furthermore, the user-friendly interface enables the swift documentation of patient assessments, vital signs, and treatment protocols, ensuring medics can provide timely and effective care without unnecessary delays. In a dynamic and fast-paced environment, empowering medics with the right tools can greatly enhance patient outcomes, ultimately fostering a more efficient emergency response system. The ability to adapt to various situations further underscores the system's importance in improving healthcare delivery.

Media

Media

Integrations Supported

Citizen RIMS

Integrations Supported

Citizen RIMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWatch

Date Founded

2002

Company Location

United States

Company Website

firstwatch.net

Company Facts

Organization Name

Creative EMS

Company Location

United States

Company Website

creativeemssolutions.com/products

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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