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What is FirstWatch?

Every minute of every day, throughout various communities in North America, FirstWatch equips public safety and healthcare professionals by transforming unrefined data into immediate, actionable insights. We empower you to utilize the data you are already collecting to improve situational awareness, enhance operational effectiveness, and achieve exceptional outcomes. By monitoring important performance metrics and ensuring adherence to patient care standards, you can boost both operational and clinical productivity. Additionally, our system provides early alerts for potential threats, including chemical, biological, or radioactive incidents, as well as the emergence of epidemics or pandemics. Moreover, it aids in the rapid detection of unusual activities, criminal patterns, arson trends, and other significant occurrences, especially near high-risk areas. With FirstWatch, you gain a dependable solution customized to your specific needs, enabling you to quickly evaluate the status of any dataset and react in real-time. This capability not only ensures you are always ready to respond when it counts but also fosters a proactive approach to public safety and health management. Ultimately, FirstWatch enhances your operational readiness and effectiveness in critical situations.

What is CrimeCenter?

Boost your capability to report, investigate, monitor, and resolve cases efficiently using advanced CrimeCenter software that complies with CJIS standards. This state-of-the-art solution promotes collaboration, enhances information sharing, and bolsters community engagement through a secure, cloud-based platform designed specifically for certified law enforcement agencies. Equip your patrol officers with a mobile-accessible, compliant system for field reporting, enabling them to tackle crimes effectively and close cases using robust case management tools. Involve your community in public safety efforts with a user-friendly Citizen Interaction Portal, which ensures open communication and transparency. Furthermore, manage use of force incidents, internal affairs, and personnel matters to maintain professional conduct and uphold high standards within your agency. Simplify the handling of criminal intelligence, keep track of organized crime activities, and link crucial information while adhering to UCR requirements. By integrating CrimeCenter, law enforcement agencies can modernize their incident and investigative case management processes, leading to better public safety outcomes. These improvements position agencies to effectively confront the complexities and demands of contemporary policing, ensuring they are prepared for any challenges that arise.

Media

Media

Integrations Supported

Citizen RIMS

Integrations Supported

Citizen RIMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstWatch

Date Founded

2002

Company Location

United States

Company Website

firstwatch.net

Company Facts

Organization Name

CrimeCenter

Date Founded

2003

Company Location

United States

Company Website

crimecenter.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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