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What is Firsthand?

Firsthand enables brands and publishers to create AI-driven agents that engage directly with consumers, offering tailored information in real-time across various platforms. These agents serve as savvy representatives of the brand, guaranteeing that expertise is easily accessible while guiding consumers toward the information they need for informed decision-making. By leveraging these brand agents, companies can effectively showcase pertinent content during key moments in a consumer's journey, which streamlines the process of turning interest into action. Each interaction serves as an instantaneous feedback mechanism, producing detailed transcripts that uncover vital insights into consumer behavior, preferences, and decision-making processes, which can subsequently inform more effective business strategies. Moreover, Firsthand ensures that brands maintain total control over their messaging, knowledge, data, and customer interactions. This forward-thinking strategy empowers brands to deliver the right message at the perfect moment, thereby enhancing consumer engagement and increasing conversion rates. Ultimately, Firsthand transforms the dynamics of brand-consumer interactions, creating a more efficient and impactful communication strategy while also encouraging deeper connections with the target audience.

What is Amity Bots Plus?

Revolutionize your enterprise with Amity Bots Plus, an advanced AI solution tailored for businesses. Elevate your customer support framework with a state-of-the-art GPT-driven conversational AI chatbot combined with an AI voicebot. Seamlessly manage a vast array of AI agents from one unified platform. Discover the future of customer service as you effortlessly oversee thousands of AI agents, automate processes, and enhance internal knowledge retrieval, all through a singular integrated system. The groundbreaking features of Amity Bots Plus promise to transform your business operations by leveraging the potential of generative AI. Start by uploading a customized knowledge base, which can be developed in any language, allowing Amity Bots Plus to provide quick and accurate responses. Following the submission of your knowledge base, the platform will enter a training period to refine its understanding and precision regarding your specific business needs. Once this training concludes, Amity Bots Plus will be thoroughly prepared to effectively cater to your customer support demands, facilitating a more seamless experience for both employees and clients. With Amity Bots Plus, your organization is not merely embracing technology; it is embarking on a journey into the future of business operations, equipped with tools that foster innovation and efficiency.

Media

Media

Integrations Supported

Amity Bots
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

Integrations Supported

Amity Bots
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Firsthand

Date Founded

2023

Company Location

United States

Company Website

www.firsthand.ai/

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-bots-plus

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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