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What is Fiserv Engagement Advantage?

Engagement AdvantageSM from Fiserv offers a robust solution that equips your business to showcase the billing and payment options desired by your customers, while also enhancing engagement to drive growth and improve your competitive stance in customer experience. Nowadays, customers expect personalized interactions and straightforward choices in every engagement. By catering to diverse preferences and effectively competing on customer experience through innovative technologies and expertise, businesses can streamline operations and avoid unnecessary expenses. There are numerous avenues for bill distribution and several ways to connect with bill recipients. No matter the delivery method, customers invest significant time reviewing their monthly bills; our research shows that individuals typically spend about two to four minutes on each paper bill, with slightly less time on digital versions. Through the use of highly personalized and branded billing, businesses can effectively engage their customers, facilitate cross-selling opportunities, and provide a cohesive experience across multiple channels, ultimately fostering stronger customer relationships. This strategy not only aligns with customer expectations but also contributes to sustainable business growth, ensuring that companies remain competitive in an ever-evolving market landscape. As businesses adapt to these changing dynamics, they can create a more loyal customer base that appreciates tailored services.

What is Eligible?

Eligible offers a suite of powerful APIs that facilitate the seamless integration of insurance billing features into various applications. Our certifications assure both patients and healthcare providers that Eligible maintains the highest levels of privacy and security while managing millions of healthcare cases on a monthly basis. We understand the critical role that a robust information security framework plays in achieving the goals of both Eligible and our clients. We are proud to announce the successful completion of our Type II SOC2 audit, which reinforces our unwavering commitment to protecting sensitive health information. This accomplishment not only highlights our dedication to security but also fosters trust among our customers and partners regarding our responsibilities in safeguarding confidential data. Through our APIs, you can significantly improve the patient insurance billing experience for your users, enabling effortless estimates, insurance verification, and claims submission. Discover the simplicity and effectiveness that our technology brings to healthcare billing processes, ensuring a smoother experience for both providers and patients alike. In a rapidly evolving healthcare landscape, our solutions empower you to stay ahead and deliver exceptional service.

Media

Media

Integrations Supported

ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
OptiMantra
Paylocity
SkyStem ART
ThingSpace IoT Platform
VGS Platform

Integrations Supported

ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
OptiMantra
Paylocity
SkyStem ART
ThingSpace IoT Platform
VGS Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

3% Fee
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fiserv

Date Founded

1984

Company Location

United States

Company Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Company Facts

Organization Name

Eligible

Date Founded

2011

Company Location

United States

Company Website

eligible.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

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