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What is FlowNavi?
FlowNavi enables SaaS teams to effortlessly create in-app product tours, tooltips, and onboarding checklists within their applications, removing the necessity for custom onboarding code with each iteration.
With FlowNavi, users can:
- Guide newcomers through a seamless experience with user-friendly product tours.
- Establish a clear activation path by using onboarding checklists.
- Offer contextual help via tooltips, hotspots, and pins that are embedded in the application.
- Customize the onboarding journey to reflect their brand's unique identity.
- Effectively segment users to ensure each category receives pertinent guidance.
- Utilize analytics to pinpoint user drop-off areas and enhance the engagement process for improved activation rates.
By leveraging these capabilities, teams can greatly optimize the user onboarding experience while simultaneously boosting overall customer satisfaction and retention. This comprehensive approach not only enhances user engagement but also fosters long-term loyalty to the product.
What is Clickalong?
Clickalong is a cutting-edge customer support solution driven by AI, tailored specifically for teams in the SaaS and software development sectors. It features an in-app chat widget that delivers responses to user inquiries based on selected help documents, presented in the user's preferred language and with appropriate citations. For users needing help with specific tasks, Clickalong identifies necessary buttons and fields, providing a comprehensive, step-by-step guide. Moreover, teams can utilize a Chrome extension to create engaging interactive product tours, monitor the user's screen, and effortlessly transfer conversations to human agents through a shared inbox that includes essential features such as assignments, notes, saved responses, and visitor context. The platform is further enhanced by a public help center, analytics for monitoring conversations and tour completions, and reports that help identify unanswered questions. With robust integration capabilities, Clickalong offers Slack alerts and Zendesk ticket handoffs to streamline support workflows, along with a REST API, OpenAPI specifications, signed webhooks, and a TypeScript SDK for tailored integrations. Paid subscription plans provide monthly AI credits, and higher-tier options unlock guided tours and a range of advanced tools, ensuring that teams have the necessary resources to provide outstanding customer service. In summary, Clickalong emerges as a well-rounded solution that effectively connects users with support teams, facilitating smoother interactions and improved satisfaction. This innovative platform is poised to redefine customer support standards across the industry.
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$79/month
For up to 3000 MAUs.
Free Trial Offered?
Pricing Information
$45/month
Free includes 2 seats, a chat widget, and a shared inbox, but no AI agent. Paid plans are $45/month (Mini, 4 seats, $5 in monthly AI credits), $95/month (Essentials, 10 seats, $25 in monthly AI credits), and $295/month (Plus, 20 seats, $75 in monthly AI credits), per workspace. All plans include unlimited conversations; Plus costs $10/month for each additional seat. New workspaces get a 14-day trial of every feature with no credit card. Prices are in US dollars, billed monthly; applicable tax is added at checkout.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Chromebook
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
FlowNavi
Date Founded
2026
Company Location
Japan
Company Website
flownavi.com
Company Facts
Organization Name
Profitonium Apps
Date Founded
2022
Company Location
India
Company Website
clickalong.ai
Categories and Features
Interactive Product Tour
Not specified
Categories and Features
AI Customer Support Agents
Not specified