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What is Fluentgrid Smart Meter Operations Center (SMOC)?

The Fluentgrid Smart Meter Operations Center (SMOC) is designed on the Actilligence platform, offering immediate insights into the status of smart meter deployments, supply conditions, and network health. It also tracks consumer complaints and the availability of field personnel, among other factors. Additionally, the network monitoring system plays a crucial role in preventing security threats, while smart meter analytics are instrumental in identifying any irregularities. This integrated approach enhances operational efficiency and ensures a more reliable smart metering infrastructure.

What is Fluentgrid CIS?

Fluentgrid CIS presents a comprehensive, AI-driven Customer Information System that is designed to be both scalable and adaptable, specifically targeting the needs of modern utility companies. This innovative platform facilitates the management of the entire customer experience, from the initiation of services to billing and beyond. By centralizing critical customer information and optimizing essential workflows, Fluentgrid CIS empowers utilities across electricity, water, gas, and thermal sectors to enhance their operational efficiency, improve customer satisfaction, and increase revenue streams. As an exemplary commercial off-the-shelf (COTS) solution, it is tailored for swift implementation to meet the distinct demands of utilities around the world. The system's built-in revenue protection capabilities address challenges such as theft and fraud, handle exceptions, oversee legal matters, and perform energy audits to ensure dependable financial returns. Additionally, it offers features for managing service requests and includes web and mobile self-service options, thereby delivering extensive support to both utilities and their clientele. With its multifaceted functionalities, Fluentgrid CIS is an indispensable resource for contemporary utilities striving to excel in a competitive environment, positioning them to adapt and thrive amidst evolving industry challenges.

Media

Media

Integrations Supported

Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Integrated Operations Center (IOC)

Integrations Supported

Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Integrated Operations Center (IOC)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/fluentgrid-cis/

Categories and Features

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