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What is Formic?

Formic's adaptable technology enables the swift and scalable gathering of multichannel patient experience surveys, assisting over 200 NHS and public sector clients in turning patient feedback into actionable insights, supporting GP revalidation, and establishing a foundation for both immediate and long-term improvements in quality and service. Our patient experience software is versatile, available for onsite deployment, hosting, or as a fully managed solution, ensuring that data is validated at the point of entry and delivering quick, precise, and trustworthy results across paper and digital formats. By accommodating a range of formats, including paper, online platforms, tablets, kiosks, and touchscreens, Formic is engineered to synchronize surveys across various channels, guaranteeing that feedback from multiple organizations is consistent and compiled into a centralized database, which simplifies the analysis process for care providers across different health and care settings. This thorough methodology not only boosts the precision of data collection but also greatly enhances reporting efficiency for healthcare professionals, ultimately contributing to better patient care outcomes. By streamlining these processes, Formic supports healthcare providers in making informed decisions that directly impact service quality and patient satisfaction.

What is ActiveTRACK?

HealthWare Systems is committed to delivering exceptional patient experiences. Our patient tracking solution, ActiveTRACK, offers up-to-the-minute data on patient status while facilitating the oversight of registrations, flow rates, and wait times. This innovative tool empowers management to optimize staffing and resource allocation, quantify progress towards specific objectives aimed at enhancing efficiency, reducing registration and wait times, and elevating patient satisfaction levels. Upon arrival, patients have the convenience of checking in at either a kiosk or a designated greeter station. Those who are pre-registered can instantly access and complete any necessary documents. Furthermore, essential items such as insurance cards or photo IDs can be easily scanned through the system. To further assist patients, ActiveTRACK generates wayfinding maps that guide them throughout the healthcare facility. Additionally, the platform employs sophisticated waitlist strategies to ensure prompt processing, ultimately contributing to a more streamlined healthcare experience for all individuals involved. In doing so, ActiveTRACK not only enhances operational efficiency but also fosters a more patient-centered environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Formic Fusion

Date Founded

1998

Company Location

United Kingdom

Company Website

www.formic.co.uk

Company Facts

Organization Name

HealthWare Systems

Company Location

United States

Company Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Categories and Features

Electronic Data Capture

Audit Trail
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture

Patient Experience

Not specified

Categories and Features

Patient Experience

Not specified

Patient Management

Not specified

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