Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • DemandFarm Reviews & Ratings
    54 Ratings
    Company Website
  • MongoDB Atlas Reviews & Ratings
    1,634 Ratings
    Company Website
  • Oxylabs Reviews & Ratings
    914 Ratings
    Company Website
  • Nue Reviews & Ratings
    12 Ratings
    Company Website
  • Jiminny Reviews & Ratings
    933 Ratings
    Company Website
  • Price2Spy Reviews & Ratings
    203 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,145 Ratings
    Company Website
  • DashboardFox Reviews & Ratings
    5 Ratings
    Company Website
  • RaimaDB Reviews & Ratings
    5 Ratings
    Company Website
  • ARGOS Identity Reviews & Ratings
    8 Ratings
    Company Website

What is Fornova?

Elevate your hotel or travel organization by integrating advanced business intelligence tools that deliver valuable insights into how your establishment performs in comparison to its rivals. By gaining a clearer understanding of your market share, you can stay ahead of the competition and enhance your presence in the industry. Skillfully manage your digital distribution across multiple OTA and metasearch platforms, regardless of whether they are contracted, to optimize your reach. Additionally, refine your marketing investment on direct programmatic channels to secure a higher return on investment for your digital initiatives. Harness the combined power of Google PPS and FornovaDI for a comprehensive strategy. With our integrated dashboard, you can access both revenue and operational analytics, enabling you to effectively analyze customer and channel segmentation. Utilize this information to make prompt decisions that can help reduce occupancy risks. As a frontrunner in business intelligence solutions, we offer the most comprehensive global dataset in the travel and hospitality sector. With over 20,000 hotels and the largest OTAs relying on our expertise, we empower the industry to enhance distribution strategies, boost demand, and maximize revenue potential, ultimately revolutionizing the way hospitality businesses function. Our dedication to continuous innovation and a commitment to excellence distinguishes us in the ever-evolving travel market, positioning us as a key player for future advancements.

What is Creovai?

Creovai provides groundbreaking solutions for contact center executives by utilizing artificial intelligence to boost conversation intelligence and deliver immediate assistance to agents. The platform carefully analyzes all customer communications, offering prompt support to agents while producing essential insights to enhance overall performance, all within a unified interface. By assessing every voice call and digital interaction based on your defined criteria, Creovai significantly reduces the time dedicated to manual quality assurance, giving your team a thorough understanding of agent productivity and customer contentment. With AI-powered predictive scoring models and established insight categories, it tackles vital "what" and "why" inquiries related to customer conversations, enabling you to make informed, data-driven choices regarding customer experience (CX). Additionally, it provides automatic, real-time coaching for agents, tailored to insights from conversations and customer needs. This continuous feedback loop allows organizations to leverage interaction insights to improve call scripts, boost real-time assistance, and support ongoing operational improvements, ultimately resulting in enhanced customer interactions and satisfaction levels. As a result, the integration of these features ensures that contact centers can adapt and thrive in a competitive landscape.

Media

Media

Integrations Supported

8x8
8x8 Contact Center
ASC
Amazon Connect
Calltracks
Daktela
Deepgram
Five9
Microsoft Dynamics 365
NICE CXone Mpower
Nixxis Contact Suite
NobelBiz
Odigo
QEval
Red Box
Salesforce
UiPath
Zendesk
Zoho CRM
babelforce

Integrations Supported

8x8
8x8 Contact Center
ASC
Amazon Connect
Calltracks
Daktela
Deepgram
Five9
Microsoft Dynamics 365
NICE CXone Mpower
Nixxis Contact Suite
NobelBiz
Odigo
QEval
Red Box
Salesforce
UiPath
Zendesk
Zoho CRM
babelforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fornova

Company Location

Israel

Company Website

www.fornova.com

Company Facts

Organization Name

Creovai

Company Location

United States

Company Website

www.creovai.com

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Popular Alternatives

Amadeus RevenueStrategy360 Reviews & Ratings

Amadeus RevenueStrategy360

Amadeus Hospitality

Popular Alternatives

Daisee Reviews & Ratings

Daisee

daisee
RevSure Reviews & Ratings

RevSure

RevSure AI