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What is Forter?

Forter stands out as an innovative fraud prevention platform that leverages the most extensive network of online retailers to effectively recognize reliable customers in real-time during every transaction. This all-encompassing solution protects the entire buying experience. As a leader in the field of e-commerce fraud prevention, Forter manages transactions that surpass $200 billion and protects over 750 million consumers globally from various threats, including credit card fraud, identity theft, account takeover, and return abuse. Its cohesive platform benefits from a growing Global Merchant Network, advanced predictive fraud analytics, and customizable features designed to cater to the unique needs of businesses, tackling challenges such as policy abuse, loyalty fraud, and account takeover fraud. As a result, Forter has earned the trust of many Fortune 500 companies by delivering exceptional accuracy, enhancing user experiences, and driving sales while significantly lowering costs, thus establishing itself as a crucial tool in online commerce. Moreover, with Forter in place, businesses can concentrate on expansion, secure in the knowledge that they possess a strong defense against the continuously changing fraud landscape, empowering them to thrive amid potential threats.

What is Appriss Engage?

Protecting your profits while providing outstanding customer experiences is essential. Appriss Engage equips retailers with real-time protections by leveraging AI to deliver behavior-based recommendations that improve the management of returns, claims, and customer appeasement. What sets Appriss Engage apart is its ability to integrate data across multiple channels, resulting in accurate advice for addressing returns and claims. Whether in a physical store or online, Appriss Retail is committed to safeguarding transactions against fraudulent activities and misuse. It provides immediate insights on whether to approve, flag, or deny return requests, effectively reducing conflicts that stem from policy enforcement or biases in face-to-face interactions. This solution not only defends against fraudulent return transactions but also ensures that honest customers can enjoy a superior experience. Moreover, since fraudulent or abusive returners can interact with online platforms or customer service, it underscores the importance of having a robust fraud prevention approach that covers all customer engagement avenues. Consequently, Appriss Engage not only helps preserve profitability but also enhances customer satisfaction, making it an indispensable partner for retailers. By adopting such a holistic approach, businesses can effectively balance risk management with an unwavering commitment to their customers.

Media

Media

Integrations Supported

ReturnPro
Agent Payments Protocol (AP2)
Canopy
Commerce7
FreedomPay
Gr4vy
Jscrambler
Logicbroker
Magento
SAP Commerce Cloud
SAP Store
Salesforce Agentforce Commerce
Shopify
Shoplazza
Workarea

Integrations Supported

ReturnPro
Cumulus Retail

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Forter

Date Founded

2013

Company Location

United States

Company Website

www.forter.com

Company Facts

Organization Name

Appriss Retail

Company Location

United States

Company Website

apprissretail.com/solutions/engage/

Categories and Features

Fraud Detection

Not specified

RegTech

Not specified

Categories and Features

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