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What is FranchiseSoft?

Whether you're a seasoned franchise organization, a startup exploring franchising opportunities, or a new franchisor managing a few franchise locations, FranchiseSoft's franchise management software is specifically crafted to enhance sales, improve satisfaction for both customers and franchisees, and deliver in-depth reporting and oversight for all parties involved. The system enables you to design and oversee tailored surveys, providing valuable analytical reports that can be effectively leveraged by both franchisors and franchisees. It also aids various departments by simplifying the escalation of support tickets and features a dashboard that tracks inquiries from franchisees, along with comprehensive reporting for in-depth analysis. Moreover, franchisors gain access to a Call Center option that helps manage customer communications for franchisees, who can create quotes, set appointments, and issue invoices to their clientele. In addition, FranchiseSoft provides mobile applications for field representatives on iOS and Android devices, ensuring connectivity and efficiency for all users while they are away from the office. This cutting-edge software ultimately empowers both franchisors and franchisees to optimize their operations, collaborate more effectively, and achieve shared success in their endeavors. By utilizing FranchiseSoft, businesses can adapt to changing market conditions and maintain a competitive edge in the franchising landscape.

What is FranConnect?

FranConnect is a comprehensive cloud-based Franchise Management SaaS platform that offers a unified perspective for all departments, such as sales, finance, support, and marketing, within your franchise organization. This robust platform is designed to facilitate growth, scalability, and optimization for businesses at any stage, whether they are budding franchises or well-established brands. For nearly two decades, over 800 global brands have entrusted FranConnect to serve as the backbone of their sales, operations, and marketing efforts. Notably, nine of the Top 10 Fastest Growing Franchise Businesses, as recognized by Franchise Times, utilize FranConnect to enhance growth, boost profitability, and refine operational efficiency. Franchise businesses that adopt FranConnect enjoy a remarkable growth rate that is 44% higher than the overall franchising market. This demonstrates FranConnect's effectiveness across various industries, sizes, and stages of growth, making it a versatile choice for franchise operators.

Media

Media

Integrations Supported

AnswerConnect
AnswerForce
Authorize.Net
Boomi
Call Sumo
Dropbox
Franpos POS System
Gmail
Microsoft Outlook
PayPal
QuickBooks Online
QuickBooks Online Advanced
Text Request
Textellent
World Manager

Integrations Supported

AnswerConnect
AnswerForce
Authorize.Net
Boomi
Call Sumo
Dropbox
Franpos POS System
Gmail
Microsoft Outlook
PayPal
QuickBooks Online
QuickBooks Online Advanced
Text Request
Textellent
World Manager

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FranchiseSoft

Date Founded

2015

Company Location

Canada

Company Website

franchisesoft.com

Company Facts

Organization Name

FranConnect

Date Founded

2004

Company Location

United States

Company Website

www.franconnect.com

Categories and Features

Franchise Management

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Franchise Management

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

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