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What is Fresho?

Fresho is a leading order management platform designed to help food distributors streamline operations and deliver a better experience for their customers. By bringing ordering, fulfilment and customer management into one system, it reduces admin, increases accuracy, and frees up time to focus on growing your business. OrderPilot is our AI-powered order capture tool that turns emails, texts, voicemails and PDFs into accurate sales orders automatically. This removes manual data entry, saving up to 6 hours per 200 orders while helping teams scale efficiently without increasing headcount. Operations provides full visibility across your workflows, including picking, packing, dispatch, inventory, pricing, margins and delivery. With real-time data, automated invoicing and built-in reporting, it enables faster decisions, fewer errors, and smoother day-to-day operations. eCommerce gives your customers the flexibility to order online anytime, from any device. With up-to-date pricing and availability, it simplifies the buying process, reduces mistakes, and helps prevent overstocks. You can use all three products together as a complete, end-to-end solution or integrate Fresho into your existing ERP. Built by experts with over 20 years of wholesale experience, the platform is designed to be intuitive and practical for real users—not just technical teams. Fresho’s closed marketplace model protects your supplier–customer relationships, so you stay in control of your network. With 24/7 local phone support, hands-on implementation, and detailed online resources, help is always available when you need it. More than 65,000 hospitality venues already place their orders through Fresho.

What is Food Connex?

Food Connex is an innovative cloud-based platform tailored for food distributors and processors, dedicated to improving their operational efficiency and financial outcomes. This comprehensive software solution optimizes workflows, enhances customer interactions, and reduces costly mistakes. Featuring seamless integration with QuickBooks and powerful Order & Inventory Management tools, it significantly enhances sales, order processing, fulfillment, pricing, invoicing, purchasing, production, traceability, and reporting capabilities. Food Connex simplifies the order management process by providing a single customizable dashboard that displays historical orders, current inventory, and pricing details, which empowers users to effectively recommend and upsell products. By offering instant access to inventory data, the platform enables businesses to address customer inquiries swiftly, thereby ensuring outstanding service throughout the sales process. Additionally, the easy integration with QuickBooks streamlines the management of pricing and profitability, eliminating the hassle of coordinating multiple separate systems. Furthermore, Food Connex distinguishes itself by offering insightful analytics that guide users in making strategic decisions and planning for future expansion, ultimately fostering long-term success. This all-encompassing approach not only facilitates better day-to-day operations but also positions users for sustained growth in an increasingly competitive market.

Media

Media

Integrations Supported

MYOB
QuickBooks Desktop Premier
QuickBooks Desktop Pro
Sage 200
Sage 50
Xero

Integrations Supported

Elite EXTRA
Microsoft Excel
Pepper
QuickBooks Online

API Availability

API Availability

Pricing Information

$299 per month (USD)
You pay a one-off set up fee, and a recurring monthly subscription based on average order volume and the solutions you need.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fresho

Date Founded

2015

Company Location

Australia, New Zealand, United Kingdom, United States

Company Website

www.fresho.com

Company Facts

Organization Name

CAI Software

Date Founded

1978

Company Location

United States

Company Website

www.foodconnex.com

Categories and Features

Fresh Produce

Not specified

Categories and Features

Food Safety

Not specified

Food Service Distribution

Costing
Customer Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Warehouse Management

Food Traceability

Quality Control
Recall Management
Traceability
Traceback & Traceforward

Fresh Produce

Not specified

Recall Management

Not specified

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