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What is Frisbee?

An increasing number of companies are embracing remote working and international hiring models. For organizations that have transitioned to remote roles, enterprise messaging platforms such as Frisbee have become vital for maintaining effective communication. These platforms provide secure voice calls and messages, utilizing encryption that adheres to national standards. The implementation of private clouds within dependable data centers significantly bolsters both security and accessibility. While email continues to be a prevalent communication tool in government sectors, it often fails to meet modern expectations, lacking the agility required for quick interactions. Additionally, email can lead to misunderstandings caused by misdirected communications or misplaced documents, and protracted email threads can become unwieldy over time, particularly after multiple replies. Frisbee effectively tackles these issues by introducing a contemporary collaboration framework, categorizing discussions into workspaces, group chats, hashtags, and customized alerts to facilitate smoother communication. Although widely-used messaging apps like WhatsApp and Telegram are favored for informal dialogues, some organizations are investigating their potential in a business context, illustrating the dynamic evolution of communication technologies. This shift not only signifies a move towards more adaptable and efficient interaction methods in professional environments but also highlights the importance of staying abreast of emerging tools that optimize workplace collaboration.

What is CLIENT LETTER?

CLIENT LETTER is a Customer Communication Management (CCM) tool tailored for business users, enabling the seamless automation of customer communication creation. Users can design templates, utilize reusable content, and apply business logic to generate various types of communications, including letters, statements, onboarding documents, and other service-related materials. Additionally, CLIENT LETTER can connect with numerous systems to pull in data and content for enhanced personalization. External systems can also utilize CLIENT LETTER's application programming interfaces (APIs) to produce communications as needed. The software maintains a comprehensive log of all communications that have been sent, revised, or approved, along with details on who authorized them, ensuring accountability and traceability. For compliance, CLIENT LETTER retains copies of every communication generated, safeguarding businesses against potential regulatory issues. For more information or to see a demonstration, please visit: http://www.topdownsystems.com/contact/request-a-demo.

Media

Media

Integrations Supported

Gmail
Mattermost
Microsoft Outlook
Microsoft Teams
Slack
Telegram
WhatsApp

Integrations Supported

Gmail
Mattermost
Microsoft Outlook
Microsoft Teams
Slack
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$30000.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Frisbee

Company Website

frisbee.chat/en/

Company Facts

Organization Name

Top Down Systems Corporation

Date Founded

1981

Company Location

United States

Company Website

www.topdownsystems.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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