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Ratings and Reviews 0 Ratings
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What is Froonze?
Our premier product is an all-encompassing customer portal that replaces the conventional account page. This cutting-edge solution brings together a vast array of our tools, plugins, and integrations with multiple applications to provide a seamless user experience for your clientele. Users are empowered with comprehensive information about their past purchases and shipping statuses. You can elevate the account page by adding tailored content and resources from various applications, turning it into a central hub for vital information. The portal streamlines the shopping journey, enabling customers to easily access their recently viewed items. Moreover, it allows users to change their account passwords independently, reducing the necessity to contact customer support. You have the option to personalize the usage of points for discounts and rewards, thereby customizing the experience according to their preferences. Additionally, utilize email marketing to keep your customers updated on their recent activities and encourage further engagement, fostering a deeper connection with your brand. In conclusion, this portal is designed to significantly boost customer satisfaction and loyalty through its intuitive layout and personalized functionalities, making it an essential tool for modern businesses.
What is Continuum B2B Returns?
The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.
Integrations Supported
Acumatica Cloud ERP
EasyPost
Loop Subscriptions
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify
Integrations Supported
Acumatica Cloud ERP
EasyPost
Loop Subscriptions
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Froonze
Company Website
www.froonze.com
Company Facts
Organization Name
Continuum
Company Location
United States
Company Website
www.gocontinuum.ai
Categories and Features
Categories and Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection