What is ClickPost?

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.

Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."

ClickPost makes post-purchase your loyalty driver
- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV.
- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.
- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.

Intelligent Operations That Scale
- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.

- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.

- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.

- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows

- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.

Pricing

Free Version:
Free Version available.

Integrations

Offers API?:
Yes, ClickPost provides an API
All ClickPost Integrations
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Screenshots and Video

Play Video Keep customers in your ecosystem and reduce order status queries. AI enhancements increase customer delight. Behavior based product suggestions to encourage upsells. Set your thresholds. AI segments customers on purchase behavior. Self-serve returns portal for a seamless customer experience. Encourage easy exchanges with personalized offers.

Company Facts

Company Name:
ClickPost
Date Founded:
2015
Company Location:
India
Company Website:
www.clickpost.ai/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ClickPost Categories and Features

eCommerce Tools

Shipment Tracking Software

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Logistics Intelligence Software

More ClickPost Categories