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Ratings and Reviews 0 Ratings
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What is ClickPost?
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.
Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."
ClickPost makes post-purchase your loyalty driver
- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV.
- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.
- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.
Intelligent Operations That Scale
- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.
- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.
- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.
- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows
- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.
What is AfterShip?
AfterShip is a comprehensive post-purchase experience platform built to help eCommerce brands manage shipping, tracking, and returns more effectively. The platform provides real-time shipment tracking by integrating with over 1,200 global carriers, allowing businesses to deliver accurate updates and delivery estimates to customers. By providing branded tracking pages and proactive notifications, AfterShip helps brands maintain communication with shoppers after checkout. This approach strengthens trust and keeps customers engaged with the brand throughout the entire delivery process. The platform also includes a smart returns management system that encourages exchanges and store credit rather than default refunds. By guiding customers toward alternative solutions, AfterShip helps businesses protect revenue and reduce losses from returns. AI-powered delivery date predictions improve shipping transparency and ensure customers receive reliable information about their orders. The platform also offers advanced analytics that allow businesses to track customer interactions with shipment updates and return requests. These insights help brands understand how post-purchase experiences influence repeat purchases and long-term customer loyalty. AfterShip integrates seamlessly with major eCommerce platforms, marketplaces, and logistics providers to create a unified post-purchase ecosystem. By combining tracking automation, return optimization, and customer engagement tools, AfterShip helps online retailers transform logistics operations into growth opportunities. Ultimately, the platform enables brands to convert post-checkout interactions into stronger customer relationships and higher lifetime value.
Integrations Supported
ShipEak
Shopify
Appbrew
Attentive
Chatdesk
DataChannel
Faraday
Fera
Heyday AI
Kleene
Integrations Supported
ShipEak
Shopify
Appbrew
Attentive
Chatdesk
DataChannel
Faraday
Fera
Heyday AI
Kleene
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$11/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ClickPost
Date Founded
2015
Company Location
India
Company Website
www.clickpost.ai/
Company Facts
Organization Name
AfterShip
Date Founded
2012
Company Location
United States
Company Website
www.aftership.com
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
