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What is Perform.AI?

Ambitious brands run their entire commerce experience on Perform.AI. One connected system covers the full path a shopper takes — and the path their AI agent takes too: being surfaced and recommended, buying, receiving, sending back. Powering it is AI Decision Intelligence, a data engine that never stops working on three outcomes: fatter gross margin, customers who stay, leaner logistics cost. Brands like Nespresso, Shopify, Puma and Zalando are already on the platform, backed by more than 1,100 carrier connections worldwide.

What is ClickPost?

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.

Media

Media

Integrations Supported

Shopify
SAP Store

Integrations Supported

Shopify
Amazon
Appbrew
Base.com
BetterCommerce
BigCommerce
DataChannel
Delhivery
FedEx Ship Manager
Integry
Magento
Pickrr
ShipEak
Shiprocket
Shyplite
WooCommerce
Yakit

API Availability

Has API

API Availability

Has API

Pricing Information

Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Perform.AI

Date Founded

2016

Company Location

Singapore

Company Website

www.perform.ai/

Company Facts

Organization Name

ClickPost

Date Founded

2015

Company Location

India

Company Website

www.clickpost.ai/

Categories and Features

AI Search Monitoring

Not specified

Logistics

3PL
Order Management
Shipping Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

eCommerce Tools

Not specified

Returns Management

3PL / ERP Integration
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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