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What is FullSession?

FullSession is an AI-guided session replay and analytics platform designed to help digital teams find friction, prioritize improvements, and measure the impact of their fixes. The platform brings together session replay, heatmaps, funnel and conversion analysis, error monitoring, alerts, feedback widgets, surveys, and integrations so teams can understand the full user experience from one place. Its Lift AI feature analyzes real user sessions and turns them into a prioritized list of opportunities tied to business goals. Instead of forcing teams to debate opinions or dig through disconnected dashboards, FullSession shows which issues are likely to affect conversion, activation, onboarding, checkout, or other key outcomes. Session replay lets teams watch full user journeys and understand the behavior behind drop-offs, failed conversions, and confusing experiences. Funnels and conversion tools help identify which steps are leaking revenue and allow users to click into the sessions behind each metric. Heatmaps reveal clicks, movement, scroll depth, attention hotspots, dead zones, and underperforming calls to action across desktop and mobile experiences. Errors and alerts help engineering and QA teams connect frontend or backend issues to impacted users, console details, network context, and the exact replay needed for faster debugging. Feedback tools capture user comments at the moment of friction and connect those comments to behavioral evidence for clearer prioritization. FullSession also integrates with CRM, support, analytics, experimentation, and workflow tools so teams can attach session context to customer profiles or trigger workflows when key events happen. With privacy-friendly recording, sensitive data masking, element blocking, access controls, and support for GDPR, CCPA, and PCI-conscious workflows, FullSession helps organizations optimize user experiences while maintaining strong data protection.

What is Chibi?

Chibi functions as a sophisticated analytics platform powered by artificial intelligence, aimed at eliminating ambiguity in understanding why users disengage from your product. Instead of spending endless hours manually analyzing session replays or navigating through unimportant metrics, Chibi's AI thoroughly assesses user behavior patterns to pinpoint exact friction points. This groundbreaking approach transforms the tedious process of examining session replays into swift and actionable insights, uncovering not just the steps users take but also the root causes of their challenges and drop-offs. Utilizing Chibi enables businesses to refine their user retention strategies through targeted actions informed by accurate behavioral assessments. Ultimately, this empowers companies to create a more engaging user experience by addressing specific issues effectively.