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What is Fullstory?

Fullstory is a cutting-edge platform that delivers behavioral data, illuminating the underlying narratives of consumer actions. It empowers teams in product development, engineering, and data analysis to correlate sentiment signals with various data sources to craft optimal strategies. Unlike traditional web and product analysis methods, which merely identify what occurs without explaining the reasons, Fullstory equips users with immediate, actionable insights. As the sole behavioral data platform providing essential context, it enables the creation of real-time experiences that boost revenue. Furthermore, Fullstory’s behavioral analytics is primed for artificial intelligence integration, utilizing first-party data that is automatically gathered, indexed, and semantically organized, thereby eliminating the need for organizations to squander time and resources on tedious data analysis. This innovative approach fosters a more efficient way for businesses to understand their customers and respond promptly to their needs.

What is Contentsquare?

Contentsquare offers a digital analytics platform focused on customer behavior, enabling businesses to better understand and execute effective strategies for enhanced success. Unlike traditional web analytics, which often fail to provide a comprehensive view, many conventional tools can be complex and challenging to interpret, usually requiring expert knowledge. Our solution simplifies this process, allowing you to effortlessly visualize customer interactions with your website or app through our user-friendly reporting features. Contentsquare takes it a step further by automatically pinpointing critical issues and opportunities, akin to having a team of analysts ready to deliver insightful recommendations. You can easily uncover significant UX issues that may be driving away online customers and prioritize these concerns accordingly. Furthermore, our platform allows you to observe specific sessions that lead to friction and errors, enabling you to identify and rank these problems based on their potential revenue impact, ensuring that your efforts are focused where they matter most. Ultimately, this leads to a more efficient and effective approach to optimizing your digital presence.

Media

Media

Integrations Supported

Canopy
Convert Experiences
Google Analytics
Kameleoon
Mixpanel
New Relic
Salesforce
SiteSpect
Visually
5X
Integrate.io
Jira Service Management
Marker.io
Nekton.ai
Segment
Shopify

Integrations Supported

Canopy
Convert Experiences
Google Analytics
Kameleoon
Mixpanel
New Relic
Salesforce
SiteSpect
Visually
Qualtrics Employee Experience
Qualtrics XM Platform
Tableau

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Contact sales

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fullstory

Date Founded

2012

Company Location

United States

Company Website

www.fullstory.com

Company Facts

Organization Name

Contentsquare

Date Founded

2012

Company Location

United States

Company Website

contentsquare.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Customer Feedback

Behavior Analytics

Digital Analytics

Not specified

eCommerce Analytics

Not specified

Heatmap

Behavioral Mapping
Dynamic Maps
Element Analytics
Website Analytics

Insight Engines

Not specified

Mobile App Analytics

Not specified

Product Analytics

Not specified

Sentiment Analysis

Not specified

Session Replay

Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys

Web Analytics

Conversion Tracking
Form Analytics
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

Usability Testing

Audience Targeting
Heatmaps
Mobile Testing
Reporting / Analytics
Video Recording / Transcription

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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