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What is Fullstory?
Fullstory is a cutting-edge platform that delivers behavioral data, illuminating the underlying narratives of consumer actions. It empowers teams in product development, engineering, and data analysis to correlate sentiment signals with various data sources to craft optimal strategies. Unlike traditional web and product analysis methods, which merely identify what occurs without explaining the reasons, Fullstory equips users with immediate, actionable insights. As the sole behavioral data platform providing essential context, it enables the creation of real-time experiences that boost revenue. Furthermore, Fullstory’s behavioral analytics is primed for artificial intelligence integration, utilizing first-party data that is automatically gathered, indexed, and semantically organized, thereby eliminating the need for organizations to squander time and resources on tedious data analysis. This innovative approach fosters a more efficient way for businesses to understand their customers and respond promptly to their needs.
What is FullSession?
FullSession is an AI-guided session replay and analytics platform designed to help digital teams find friction, prioritize improvements, and measure the impact of their fixes. The platform brings together session replay, heatmaps, funnel and conversion analysis, error monitoring, alerts, feedback widgets, surveys, and integrations so teams can understand the full user experience from one place. Its Lift AI feature analyzes real user sessions and turns them into a prioritized list of opportunities tied to business goals. Instead of forcing teams to debate opinions or dig through disconnected dashboards, FullSession shows which issues are likely to affect conversion, activation, onboarding, checkout, or other key outcomes. Session replay lets teams watch full user journeys and understand the behavior behind drop-offs, failed conversions, and confusing experiences. Funnels and conversion tools help identify which steps are leaking revenue and allow users to click into the sessions behind each metric. Heatmaps reveal clicks, movement, scroll depth, attention hotspots, dead zones, and underperforming calls to action across desktop and mobile experiences. Errors and alerts help engineering and QA teams connect frontend or backend issues to impacted users, console details, network context, and the exact replay needed for faster debugging. Feedback tools capture user comments at the moment of friction and connect those comments to behavioral evidence for clearer prioritization. FullSession also integrates with CRM, support, analytics, experimentation, and workflow tools so teams can attach session context to customer profiles or trigger workflows when key events happen. With privacy-friendly recording, sensitive data masking, element blocking, access controls, and support for GDPR, CCPA, and PCI-conscious workflows, FullSession helps organizations optimize user experiences while maintaining strong data protection.
Integrations Supported
Axis LMS
Intercom
Segment
Shopify
WordPress
BI Book
Freshpaint
Grok Bot
Humanic
MineOS
Integrations Supported
Axis LMS
Intercom
Segment
Shopify
WordPress
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Fullstory
Date Founded
2012
Company Location
United States
Company Website
www.fullstory.com
Company Facts
Organization Name
FullSession
Date Founded
2020
Company Location
United States
Company Website
www.fullsession.io
Categories and Features
Conversion Rate Optimization
Not specified
Customer Data Platforms (CDP)
Not specified
Customer Experience
Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Trend Analysis
Customer Feedback
Behavior Analytics
Customer Journey Mapping Tools
Not specified
Digital Analytics
Not specified
eCommerce Analytics
Not specified
Heatmap
Behavioral Mapping
Dynamic Maps
Element Analytics
Website Analytics
Insight Engines
Not specified
Mobile App Analytics
Not specified
Mobile App Optimization
Not specified
Product Analytics
Not specified
Sentiment Analysis
Not specified
Session Replay
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
User Research
Not specified
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
Web Analytics
Conversion Tracking
Form Analytics
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Website Optimization Tools
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts