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What is Fusion Phoenix?

Numerous core banking systems in operation today trace their origins back to the 1970s, which poses considerable difficulties for integration with modern technologies. Additionally, newer core vendors are still working to prove their worth in terms of both variety and reliability. Meanwhile, consumers are showing a heightened interest in products and services that can respond to their changing needs. Fusion Phoenix emerges as a leading core solution; it is a modern system entirely built on Microsoft technology. This aspect is vital as it guarantees that Fusion Phoenix can effortlessly integrate with new technologies, thanks to its pioneering open API architecture. Such adaptability empowers financial institutions to quickly capitalize on new trends and embrace opportunities with improved efficiency. Tailored specifically for community banks and credit unions, Fusion Phoenix is designed for organizations that are preparing not just for the present, but also for the future. By adopting Fusion Phoenix, these institutions can maintain their competitiveness in a constantly evolving market while nurturing growth. Furthermore, this solution positions them to meet the demands of a digital-first world, ensuring they remain relevant in the financial landscape.

What is Abe.ai?

Abe.ai offers financial organizations an effective solution to enhance their customers' digital banking journeys through customizable Virtual Financial Assistants and a Conversational AI Platform that supports interactions in various preferred languages and channels. This cutting-edge strategy not only fosters consumer financial well-being but also boosts the operational efficiency of the institutions involved. The digital banking landscape is undergoing rapid changes due to the incorporation of Artificial Intelligence (AI). With the help of a Virtual Financial Assistant (VFA), clients can utilize data to enhance their financial well-being, while institutions reap the rewards of improved operational efficiency, richer customer insights, and an upgraded user experience. The technology developed by Abe.ai is specifically crafted for banks, credit unions, and wealth management companies. Its tailored data models enhance language understanding, enabling users to communicate as effortlessly as they would with a live bank teller. By leveraging this advanced technology, financial institutions can maintain a competitive edge in the market, ensuring that clients receive optimal service. This innovative approach empowers organizations to adapt swiftly to the evolving demands of their clientele.

Media

Media

Integrations Supported

Banker's Dashboard
IQService
Kinective Bridge
LawTrac
Microsoft Azure
SkyStem ART

Integrations Supported

Banker's Dashboard
IQService
Kinective Bridge
LawTrac
Microsoft Azure
SkyStem ART

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Finastra

Date Founded

2017

Company Location

United Kingdom

Company Website

www.finastra.com/solutions/fusion-phoenix

Company Facts

Organization Name

Abi.ai

Date Founded

2016

Company Location

United States

Company Website

www.abe.ai/

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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