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What is FusionDMS?

FusionDMS is an all-encompassing software solution tailored for effectively managing disputes in community banks and credit unions. It streamlines the intake and case tracking processes for a variety of dispute types, such as debit and credit card challenges, ACH transactions, ATM disputes, checks, and remittance transfers. This tool enables staff to efficiently route cases, monitor their status, comply with Regulation E deadlines and alerts, document investigative actions, and maintain a comprehensive audit trail. The platform enhances workflow management for chargebacks, representments, and arbitration, significantly boosting the efficiency of dispute handling. A standout feature is the Chargeback Intercept, which empowers merchants to assess qualifying card disputes and offer a credit before a formal chargeback is filed. FusionDMS also works seamlessly with third-party investigators and can integrate with core systems from prominent financial technology providers like Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Financial institutions can choose to deploy the software on their own infrastructure or take advantage of FIntegrate’s AWS-hosted environment. Furthermore, FusionDMS thoroughly tracks disputes from their inception to resolution, ensuring a clear and streamlined process for all stakeholders involved. By adopting this software, financial organizations can greatly enhance their dispute resolution capabilities while also improving customer satisfaction levels. Overall, FusionDMS represents a crucial advancement in the tools available to financial institutions for managing disputes effectively.

What is ChargebackStop?

ChargebackStop is a powerful chargeback management platform designed to automatically prevent disputes and recover lost revenue for businesses across industries. Using advanced tools like Ethoca Alerts and Verifi RDR, the platform delivers real-time pre-chargeback notifications, enabling swift action that typically reduces dispute rates by up to 95% within two months. ChargebackStop helps merchants craft strong representment cases to win more chargebacks and maximize revenue recovery. By effectively managing chargebacks and minimizing risk, businesses can confidently reduce overly aggressive fraud rules, leading to a 5-8% uplift in payment acceptance and overall revenue growth. Trusted by startups and enterprises alike, ChargebackStop provides a user-friendly interface, expert support, and ongoing updates to stay ahead of fraud trends. The platform offers full coverage for multiple payment types and geographic regions, ensuring broad protection. Additional free tools such as dispute assistants and refund policy generators enhance fraud prevention efforts. With ChargebackStop, companies gain a comprehensive, scalable solution to chargeback challenges. Its proactive approach not only safeguards revenue but also improves operational efficiency. Ultimately, ChargebackStop empowers businesses to control chargebacks, enhance payment acceptance, and grow confidently.

Media

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Media

No images available

Integrations Supported

Finastra
Fiserv

Integrations Supported

PayPal
Shopify
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

FIntegrate Technology

Date Founded

2009

Company Location

United States

Company Website

fintegratetech.com

Company Facts

Organization Name

ChargebackStop

Date Founded

2023

Company Website

www.chargebackstop.com

Categories and Features

Banking

Not specified

Categories and Features

Chargeback Management

Not specified

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