Chargebacks911 Reviews & Ratings

Chargebacks911

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is FusionDMS?

FusionDMS is an all-encompassing software solution tailored for effectively managing disputes in community banks and credit unions. It streamlines the intake and case tracking processes for a variety of dispute types, such as debit and credit card challenges, ACH transactions, ATM disputes, checks, and remittance transfers. This tool enables staff to efficiently route cases, monitor their status, comply with Regulation E deadlines and alerts, document investigative actions, and maintain a comprehensive audit trail. The platform enhances workflow management for chargebacks, representments, and arbitration, significantly boosting the efficiency of dispute handling. A standout feature is the Chargeback Intercept, which empowers merchants to assess qualifying card disputes and offer a credit before a formal chargeback is filed. FusionDMS also works seamlessly with third-party investigators and can integrate with core systems from prominent financial technology providers like Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Financial institutions can choose to deploy the software on their own infrastructure or take advantage of FIntegrate’s AWS-hosted environment. Furthermore, FusionDMS thoroughly tracks disputes from their inception to resolution, ensuring a clear and streamlined process for all stakeholders involved. By adopting this software, financial organizations can greatly enhance their dispute resolution capabilities while also improving customer satisfaction levels. Overall, FusionDMS represents a crucial advancement in the tools available to financial institutions for managing disputes effectively.

What is Chargebacks911?

Chargebacks911® offers a comprehensive solution for both preventing and addressing chargebacks, leveraging their extensive real-world knowledge for effective profit recovery and risk management. Their innovative technologies and global strategies enhance every aspect of the chargeback process, utilizing a unique blend of artificial intelligence and human insight to optimize chargeback oversight, catering to both financial institutions and merchants seeking recognized revenue recovery solutions. The implementation of Chargebacks911's products is streamlined and user-friendly, ensuring compatibility with existing systems while adhering to the highest security standards, including PCI1 and SOC2 compliance. With an impressive array of integrations and partnerships, the company stands out as a leader in the field, equipped with unparalleled data and expertise regarding the chargeback process. Recognized for excellence in the industry, Cb911 has received accolades such as Best Chargeback Management Software and Best B2B Software, among many others, underscoring its commitment to innovation and client success. Furthermore, their proactive approach to chargeback management positions them as a trusted ally for businesses looking to safeguard their revenue streams effectively.

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Integrations Supported

Finastra
Fiserv

Integrations Supported

Checkout Champ
Shopify
Sublytics

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

FIntegrate Technology

Date Founded

2009

Company Location

United States

Company Website

fintegratetech.com

Company Facts

Organization Name

Chargebacks911

Date Founded

2011

Company Location

United States

Company Website

chargebacks911.com

Categories and Features

Banking

Not specified

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
Fraud Detection
Reporting / Analytics

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Fraud Detection

Custom Fraud Parameters
For Banking
For eCommerce
Pattern Recognition
Transaction Approval

SaaS Billing

Not specified

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No Alternatives

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