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Ratings and Reviews 5,194 Ratings

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What is GMB Briefcase?

Introducing GMB Briefcase: Your All-Encompassing Local Listing Management Tool for Local SEO Success GMB Briefcase serves as your ultimate resource for mastering Google My Business and achieving excellence in local search optimization. This platform offers vital local SEO instruments designed to streamline the management and enhancement of your business listings effortlessly. GMB Posting: Effortlessly schedule and share updates, promotions, and events to captivate your audience. Review Management: Gather and respond to reviews in one central location to enhance your online reputation effectively. GMB Insights: Gain access to comprehensive analytics to analyze customer interactions and refine your marketing approach. GEO Rank Checker: Monitor your local search rankings closely and adjust your strategies to maintain competitiveness. Q&A Management: Provide prompt and accurate responses to customer questions to ensure they have the latest information. GMB Chatbot: Facilitate automated customer engagements, appointment bookings, and information sharing 24/7 for your convenience. Reputation Management: Keep tabs on brand mentions and feedback to uphold a strong and favorable online presence. Enhance your local business visibility with GMB Briefcase, paving the way for remarkable outcomes. Embrace this opportunity to uncover fresh avenues for growth in local search today while setting the stage for long-term success.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier
BigCommerce
Curve Hero
DaySmart Appointments
Dentrix Ascend
Genbook
HomeGauge
JobNimbus
Limo Anywhere
Magento
Nextech
OrthoTrac
Refold
Rent Manager
Rosy Salon Software
Schedulicity
Sensei Cloud
ServiceTitan
Square POS
Voyager

API Availability

API Availability

Pricing Information

$99/month
Explore GMB Briefcase pricing plans designed to suit every business need. Discover affordable options, detailed features, and find the perfect plan to enhance your Google My Business optimization.

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GMB Briefcase

Date Founded

2021

Company Location

India

Company Website

gmbbriefcase.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Local SEO

Not specified

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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