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What is [GO] Omni-channel?

The innovative solution for banking is a customizable digital-first experience that provides seamless web and mobile access for all customer demographics. It incorporates advanced security features such as biometrics, third-party verification, liveness checks, and multi-factor authentication, ensuring a secure transaction environment. With full native functionality, it integrates effortlessly with both existing and external data sources through an open architecture API hub that supports limitless integrations. Additionally, it features a distinctive layer for messaging and micro-services tailored for wearables and various devices. This platform allows for immediate implementation in any location, enabling real-time adjustments while maintaining full regulatory compliance. Moreover, it facilitates the launch of mobile accounts alongside a robust internet portal, and its adaptable technology empowers businesses to grow across diverse products, regions, and customer segments, paving the way for future expansion.

What is Backbase?

Backbase built the AI-native Banking OS. Digital Banking creates the interface while Agentic Banking resolves the work, both powered by the Banking OS. Banks can modernize progressively above existing systems, journey by journey. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat, voice, and messaging. Banks can prioritize the customer journeys that matter most, connecting every interaction point to give customers and employees the resources they need in a changing banking environment. The result is a customer experience built for what banking requires next.

Media

No images available

Media

Integrations Supported

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Geniusto

Date Founded

2018

Company Location

Australia

Company Website

geniusto.com/solution/go-omni-channel/

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Banking

Not specified

Mobile Banking

Bill Payment
Biometric
Cash Management
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
Transaction Monitoring

Online Banking

Not specified

Categories and Features

Mobile Banking

Chat / Messaging
P2P Payments
Remote Deposit

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Loan Management
Marketing Automation
Retail Banking
Transaction Monitoring

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