GREG vs. BalancedComp

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

Delska operates as a specialized data center and network service provider, delivering customized IT and networking solutions for enterprises. With a total of five data centers in Latvia and Lithuania—one of which is set to open in 2025—and additional points of presence in Germany, the Netherlands, and Sweden, we create a robust regional ecosystem for data centers and networking. Our commitment to sustainability is reflected in our goal to reach net-zero CO2 emissions by 2030, establishing a benchmark for eco-friendly IT infrastructure in the Baltic region. Beyond traditional services like cloud computing, colocation, and data security, we also introduced the myDelska self-service cloud platform, designed for rapid deployment of virtual machines and management of IT resources, with bare metal services expected soon. Our platform boasts several essential features, including unlimited traffic and fixed monthly pricing, API integration, customizable firewall settings, comprehensive backup solutions, real-time network topology visualization, and a latency measurement map, supporting various operating systems such as Alpine Linux, Ubuntu, Debian, Windows OS, and openSUSE. In June 2024, Delska expanded its portfolio by merging with two companies—DEAC European Data Center and Data Logistics Center (DLC)—which continue to function as separate legal entities under the ownership of Quaero European Infrastructure Fund II. This strategic merger enhances our capacity to provide even more innovative services and solutions to our clients.

Journyx specializes in tracking time and attendance for payroll purposes, while also managing project-related time and expenses for companies that need precise billing and project oversight. The platform allows integration with a variety of applications, including Microsoft Dynamics 365, PowerBI, Excel, Sage Intacct, Oracle NetSuite, QuickBooks, and ADP, enabling the creation of tailored features such as automated data validation, approval workflows, and detailed analytics and reporting tools. Journyx delivers a comprehensive solution for project management, billing accuracy, payroll compliance, and accounting tasks. Our primary offerings consist of: * JX Time Tracking Software designed for managing project-based time and expense records * PX Resource Management Software that provides a holistic view of project and budget metrics, employee hours, and resource availability * CX Time and Attendance software combined with time clock hardware and scheduling tools that support various time collection methods, including swipe cards, mobile applications, and biometric devices. If you represent a VAR, we invite you to explore our Partner Program for potential collaboration opportunities. Additionally, our solutions are designed to simplify complex processes and enhance overall efficiency for businesses of all sizes.

TeamDesk stands out as a premier low-code platform renowned for enabling users to effortlessly create robust web-based databases without any coding expertise required. Recognized by TechRadar as the top database platform of the year, TeamDesk offers innovative features, including Artificial Intelligence and ready-made solutions that facilitate swift online database development. Entrepreneurs and citizen developers can leverage AI capabilities to design tailored databases that align perfectly with their industry-specific workflows, enhancing the organization of business information. The online database software from TeamDesk is designed to be fully scalable and customizable, effectively addressing the dynamic needs of its customers. TeamDesk's offerings include integration with AI, API access, web hooks, and Zapier compatibility, along with unlimited data storage and the ability to create as many records and tables as necessary, all provided for a low flat fee. Additionally, users benefit from a complimentary trial period and unlimited support at no extra cost. Catering to businesses of all sizes, from small startups to large enterprises, TeamDesk ensures that scalability is a fundamental aspect of its service, allowing businesses to grow and adapt to new models seamlessly. Moreover, the Enterprise Edition comes equipped with features such as custom domain support, white labeling, SSO via SAML2, and centralized security management for unlimited databases, ensuring comprehensive solutions for complex business needs. Through its extensive capabilities, TeamDesk empowers organizations to navigate the complexities of data management with ease and efficiency.

CampaignTrackly provides marketers with a streamlined and uniform process for tracking campaign URLs, effectively resolving issues related to missing or inaccurate advertising data, which can lead to poor marketing choices. With its robust automation and integration capabilities, the platform simplifies the creation and management of campaign URLs, allowing marketers to efficiently oversee their data while significantly reducing the time spent on these tasks. Featuring over 65 automation tools, CampaignTrackly is designed to be user-friendly and easily adaptable, minimizing technical clutter and preventing disruptions as users generate UTM links directly within their preferred applications, such as Excel, Google Sheets, and various email service providers like Mailchimp and HubSpot. By integrating with major marketing platforms like SalesForce and WorkFront, it provides fully automated workflows for campaign URL creation, which helps to eliminate manual tasks and the potential for errors. As a result, marketers turn to CampaignTrackly to not only standardize their campaign URLs but also to derive reliable insights that inform successful marketing strategies and enhance return on investment. In essence, this platform revolutionizes the way marketing teams approach campaign tracking, ensuring that they can focus on what truly matters: driving results and making data-driven decisions.

Paccurate offers an all-encompassing cartonization solution designed to assist shippers in selecting the appropriate carton sizes while delivering immediate packing instructions. Rather than solely concentrating on minimizing volume, Paccurate takes into account various individual costs such as labor, materials, and your specific negotiated rate tables. This innovative approach, backed by a patented methodology, ultimately leads to savings that can exceed 20% when compared to traditional cubic-only cartonization methods. Furthermore, this comprehensive platform ensures a tailored packing strategy that aligns with each shipper's unique needs and operational efficiencies.

InterProse ACE is an innovative, cloud-based software solution designed for debt collection agencies that handle consumer and commercial debts across various sectors, including healthcare, education, government, and property management. The platform is also suitable for collection attorneys, original creditors, financial institutions, and various government agencies, catering to a wide range of users. With its highly adaptable design that accommodates various business needs, ACE streamlines account management, facilitates both secured and unsecured payment plans, generates client invoices and reports, tracks legal judgments, and offers robust data analytics and process automation in an efficient and cost-effective manner. Notable features of the software include account bundling, the attachment of documents at the account level, extensive process automation, client access functionalities, trust accounting, credit reporting capabilities, consumer self-service options, and a variety of technology integrations. Customers using ACE benefit from regular monthly updates and upgrades, real-time data and document backups, compliance with third-party security audits (such as SOC2 Type 2, PCI, PENTEST, HIPAA, and StarAlliance), as well as real-time portals for both clients and consumers, which are complemented by open-API connections. Overall, these modern conveniences empower users to concentrate on their core business functions without the distraction of outdated systems.

Noteable provides an all-encompassing, cloud-based platform tailored for various behavioral service providers. Its speed, reliability, and user-friendly interface are complemented by a distinctive partnership service and support system, which guarantees prompt responses and resolutions to any inquiries. For Applied Behavior Analysis (ABA) service providers, Noteable features an ABA Data Suite that includes a mobile app for easy in-session data collection, which integrates effortlessly with the Noteable cloud for detailed analysis and reporting via sophisticated tools. This platform is particularly advantageous for organizations operating multiple locations and programs, as it allows for the customization of each program with specific billing protocols, report formats, and other configurations to meet diverse agency needs and state regulations. Noteworthy features encompass customizable notes and reports, automated claims processing, scheduling capabilities, telehealth options, electronic faxing, business intelligence analytics, client-focused navigation, and contextual reminders, enhancing efficiency and service delivery. Additionally, the platform's flexibility ensures that it can adapt to evolving industry standards and client requirements.

A cloud-based solution designed for managing retail spaces, product categories, and planograms is now available. It features intelligent automation that generates planograms based on sales data, ensuring that planograms remain up-to-date even across extensive retail networks with multiple locations. Quant serves as a comprehensive tool for Space Planning and Category Management, including functionalities for planograms, product ranging, shelf labels, POS printing, in-store communication, and marketing. Leveraging the advantages of cloud computing, Quant Cloud enables teams to collaborate on projects from anywhere in the world, accessing the same database seamlessly across various devices. There’s no requirement for complex infrastructure setups or additional strain on your IT resources. Our team of consultants is readily available to provide support, training your staff and facilitating data integration, allowing Quant to be operational in under 12 weeks. This efficient onboarding process means you can quickly start reaping the benefits of improved retail management.

dReveal enhances the process of data visualization and reporting for organizations of any scale. By integrating it effortlessly into your existing product, you can access a dynamic and scalable solution: Create Comprehensive Reports: Utilize our user-friendly builder to design intricate grids, interactive dashboards, and professional documents tailored to your requirements. Streamlined User Access: Business users can interact with reports directly within your product, which reduces the need for switching applications and enhances overall user satisfaction. dReveal transcends traditional static data presentations: Dynamic Visualizations: Develop stunning, interactive reports that enable users to examine data from multiple perspectives, fostering a deeper comprehension of insights. Adaptability & Management: Export reports in diverse formats and set up automated deliveries to ensure that all stakeholders remain updated. With dReveal, you can scale alongside your organization: It integrates effortlessly with products of any size, adjusting to meet your unique demands. Empower your users and unlock valuable data insights, all while operating within the familiar framework of your product. Opt for dReveal to elevate your data reporting experience.