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What is Gainsight?

Transforming your clients into a robust engine for growth is entirely possible with the right approach. The Gainsight Customer Cloud brings together all the essential technologies to ensure smooth product adoption, aiding your customers in achieving their objectives alongside your business. By skillfully managing the customer journey across various departments, you can build enduring relationships and continuously yield impressive outcomes. Merging comprehensive SaaS product analytics with customized in-app interactions allows you to offer users exceptional experiences. Collecting valuable feedback and engaging with respondents to complete the feedback loop helps reveal insights that significantly enhance customer experience. This versatile platform acts as a centralized resource for customer data systems, empowering every team member with actionable insights to improve decision-making focused on customer satisfaction. Additionally, it promotes revenue growth through in-depth whitespace analysis, well-crafted upsell and cross-sell strategies, and streamlined renewal processes to boost profitability. In achieving these goals, businesses can not only strengthen connections with their customers but also secure their long-term success in an increasingly competitive landscape. Ultimately, fostering such relationships ensures that companies remain agile and responsive to market demands, paving the way for sustained growth.

What is AT Internet?

AT Internet stands out as a leading force in digital analytics on a global scale and is recognized as the top player in the European market, overseeing more than 20,000 websites and applications for numerous international brands across various sectors. Their innovative Analytics Suite Delta empowers businesses to refine their decision-making processes, foster long-term engagement with audiences, and substantially enhance their growth trajectories. This hybrid platform seamlessly integrates data from marketing and product teams, leveraging a robust technical foundation that ensures unparalleled flexibility, diverse integrations, and advanced predictive capabilities. Moreover, the solution equips employees with valuable, ROI-focused insights that are both reliable and accurate, leading to improved performance and substantial business growth. By facilitating informed decision-making, unifying different departments, and eliminating data silos, Delta significantly transforms how organizations operate and thrive in competitive environments. In essence, it not only enhances operational efficiency but also drives a culture of data-driven decision-making throughout the organization.

Media

Media

Integrations Supported

Gmail
Google Analytics
Tableau
1mind
Crowdin
Glew
Momentum
Oracle CRM On Demand
Rambox
Salesforce Agentforce Service

Integrations Supported

Gmail
Google Analytics
Tableau
Data Virtuality
DataCommander
Google Sheets
LinkedIn
NextDNS
Toucan
X (Twitter)

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€335/month
2 packs:
* BUSINESS: No obligation. Try for 1 month, for free!
This pack includes:
-Fast & easy tagging (web & app)
-Dashboards, reports & data mining
-Flexible & powerful API
-Navigation & UX analysis
-E-commerce analysis
-Real-time data on all dimensions
-Real-time segmentation
-Priority support
-GDPR compliance
-Unlimited number of users

*PREMIUM
Contact us for pricing details.
This pack includes:
- Everything in the BUSINESS pack, plus:
-Real-time raw data streams
-Cross-device & cross-site analysis
-Built-in bridges
-Advanced navigation and UX analysis
-Premium SLAs
-Dedicated, specialized consulting
-4 certifications per year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gainsight

Date Founded

2009

Company Location

United States

Company Website

www.gainsight.com

Company Facts

Organization Name

AT Internet

Date Founded

1996

Company Location

France

Company Website

www.atinternet.com/en/

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Uninstall Tracking

Personalization

Behavioral Targeting
Content Analytics
Experience Management
Website Personalization

Product Analytics

Not specified

Product Management

Feedback Collection

Revenue Operations

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

For Mobile
For Websites
User Journeys

Web Analytics

Goal Tracking
Pageview Tracking
User Interaction Tracking

Categories and Features

Digital Analytics

Not specified

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking

Web Analytics

Campaign Management
Conversion Tracking
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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