GateKeeper Password Manager vs. ManageEngine ADSelfService Plus

Proximity-based passwordless authentication is now available for various platforms including desktop applications, websites, and multiple devices like PCs and Macs. This innovative system utilizes active proximity detection to enable hands-free wireless two-factor authentication and efficient password management. IT administrators can facilitate user logins to computers and websites dynamically with a physical key, allowing access either automatically, manually, through touch, by pressing Enter, or using a PIN. Users enjoy the convenience of logging in, switching between accounts, changing devices, and logging out without the need for passwords, eliminating any hassle—just the key is required. When a user steps away, the computer locks itself, safeguarding both the device and stored web passwords from unauthorized access. Continuous authentication guarantees that users are routinely verified, ensuring they maintain access without the need for typing passwords. Moreover, administrators can now manage password security through a centralized admin console, enabling the automation of stronger password policies and the implementation of two-factor authentication while allowing employees to log in seamlessly without disrupting their productivity. This advancement is expected to significantly reduce helpdesk tickets related to forgotten passwords and requests for password changes. By enabling automatic locking and presence detection, the system enhances security while streamlining user experience.

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.