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What is GatherUp?

By leveraging customer feedback and reviews, we prioritize enhancing the customer experience as a fundamental aspect of your business strategy. GatherUp®, previously known as GetFiveStars, serves as an online platform for managing customer reviews, offering valuable insights, boosting marketing efforts, converting prospects into customers, and enabling effective engagement through GatherUp®. To drive your business sales, it's essential to collect customer feedback and reviews in a centralized manner. With our user-friendly system, you can easily encourage customers to leave reviews on the platforms that are most significant to your business. Moreover, you can interact with reviews and showcase your top feedback prominently. Our team specializes in local SEO strategies, allowing you to tap into the potential of third-party review sites to enhance your search engine ranking and visibility. GatherUp provides various options to feature both first- and third-party reviews on your website, effectively transforming it into a powerful sales funnel. Recently, we introduced Social Sharing, a feature that enables you to convert your reviews into compelling content for your social media platforms, further amplifying your brand's reach and engagement with potential customers. This innovative approach not only enhances your online presence but also fosters a community of satisfied customers who feel valued.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

AgencyAnalytics
Wufoo
Zapier
Easyflow

Integrations Supported

AgencyAnalytics
Wufoo
Zapier
1inch Wallet
Booker
CareCloud
Curve Hero
DentiMax
JobNimbus
Mailchimp
OfficeMate
Pocomos
RevolutionEHR
Square POS
SurveyMonkey
Tenant
WebRezPro
X (Twitter)
Xero

API Availability

API Availability

Pricing Information

$39.99 per month

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Early Echo

Company Location

United States

Company Website

gatherup.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Local SEO

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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