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What is Genetec Synergis?

Genetec is an internationally recognized pioneer in unified security, public safety, and business intelligence solutions. Founded on the belief that security should be intelligent, collaborative, and ethical, the company’s software ecosystem integrates video management, access control, license plate recognition, decision management, and cloud-based analytics into one powerful platform. Its flagship solution, Genetec Security Center, brings all these systems together to provide a unified, real-time view of any organization’s physical and digital assets. By fusing data from cameras, sensors, and connected devices, Genetec enables security teams to anticipate risks, accelerate incident response, and make informed operational decisions. The company’s “security by design” and “privacy first” principles ensure that protection extends beyond physical boundaries to include cybersecurity and compliance. Through strategic partnerships with technology leaders, integrators, and consultants, Genetec maintains a vibrant innovation ecosystem supporting scalability and interoperability. It offers industry-specific solutions for transportation, education, healthcare, enterprise, and public safety, each designed to improve safety and efficiency. With cloud-native deployment options and hybrid infrastructure support, Genetec helps organizations modernize security without sacrificing control or performance. The company also invests heavily in professional training, customer support, and partner enablement to ensure long-term success. Backed by nearly three decades of experience and trusted by thousands of global enterprises, Genetec continues to drive the evolution of secure, connected, and intelligent operations.

What is Cloudvue?

Johnson Controls is transforming the experience and comprehension of spaces like never before. By utilizing data from both the inside and outside of buildings, our clients can achieve a more comprehensive approach to operations and security management. OpenBlue stands out as a pioneering innovation from Johnson Controls, reshaping the relationship between buildings and their occupants. Cloudvue is a widely recognized solution that aims to elevate surveillance capabilities, streamline access control, and provide valuable analytics that strengthen security measures while enhancing productivity within organizations. Through a unified interface, users are empowered to monitor an entire security framework visually, allowing them to interact with any camera or door from virtually anywhere in the world. This system facilitates seamless management of camera feeds, access permissions, and intelligent alerts via a centralized software solution integrated with cloud technology. Users have the flexibility to incorporate an unlimited number of cameras and access points as their requirements change. Customizable floor plans, map views, and dynamic dashboards ensure that information remains organized even as operations scale up, ultimately fostering a cohesive blend of technology with security oversight. Furthermore, the system's versatility guarantees that it can evolve in tandem with the changing demands of its users, making it a future-proof choice for modern security management.

Media

Media

Integrations Supported

Activu
AllGoVision
Bosch Intelligent Video Analytics
BriefCam
FaceMe
Genetec
Kognition
SAFR
Scylla
Senstar

Integrations Supported

Activu
AllGoVision
Bosch Intelligent Video Analytics
BriefCam
FaceMe
Genetec
Kognition
SAFR
Scylla
Senstar

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Genetec

Date Founded

1997

Company Location

Canada

Company Website

www.genetec.com/products/unified-security/synergis

Company Facts

Organization Name

Johnson Controls

Company Location

United States

Company Website

www.johnsoncontrols.com/security/cloud-products

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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