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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Genetec Synergis?

Genetec is an internationally recognized pioneer in unified security, public safety, and business intelligence solutions. Founded on the belief that security should be intelligent, collaborative, and ethical, the company’s software ecosystem integrates video management, access control, license plate recognition, decision management, and cloud-based analytics into one powerful platform. Its flagship solution, Genetec Security Center, brings all these systems together to provide a unified, real-time view of any organization’s physical and digital assets. By fusing data from cameras, sensors, and connected devices, Genetec enables security teams to anticipate risks, accelerate incident response, and make informed operational decisions. The company’s “security by design” and “privacy first” principles ensure that protection extends beyond physical boundaries to include cybersecurity and compliance. Through strategic partnerships with technology leaders, integrators, and consultants, Genetec maintains a vibrant innovation ecosystem supporting scalability and interoperability. It offers industry-specific solutions for transportation, education, healthcare, enterprise, and public safety, each designed to improve safety and efficiency. With cloud-native deployment options and hybrid infrastructure support, Genetec helps organizations modernize security without sacrificing control or performance. The company also invests heavily in professional training, customer support, and partner enablement to ensure long-term success. Backed by nearly three decades of experience and trusted by thousands of global enterprises, Genetec continues to drive the evolution of secure, connected, and intelligent operations.

What is Genetec Mission Control?

Genetec Mission Control is an advanced collaborative decision management tool that equips organizations with exceptional situational awareness, visualization tools, and comprehensive incident management features. This software enables security teams to make informed decisions effectively, whether they are dealing with everyday operations or unexpected challenges. With its intuitive interface, users can seamlessly navigate various scenarios, enhancing overall operational efficiency.

Media

Media

Integrations Supported

Genetec
Activu
AllGoVision
Bosch Intelligent Video Analytics
BriefCam
CommuteHub by RideAmigos
FaceMe
Kognition
SAFR
Scylla
Senstar

Integrations Supported

Genetec
ARMS Computer Aided Dispatch
Active Directory
Envoy
FlytBase
viisights

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Genetec

Date Founded

1997

Company Location

Canada

Company Website

www.genetec.com/products/unified-security/synergis

Company Facts

Organization Name

Genetec

Date Founded

1996

Company Location

Canada

Company Website

www.genetec.com/solutions/all-products/mission-control

Categories and Features

Access Control

Not specified

Physical Security

Not specified

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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