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What is Genius Training Management Platform?

Genius Training Management Software provides an all-encompassing solution for managing various elements of your training operations, customer relations, learner information, order processing, and financial records, all integrated into a single cloud-based platform that effortlessly scales with your business's growth. It is adaptable to multiple currencies and time zones, making it suitable for businesses of all sizes, from small startups to large enterprises. As a core component of the Genius suite, this software integrates with three additional platforms, acting as the primary database for your business and customer information. This centralization facilitates the efficient planning and administration of training events, bookings, client interactions, learner profiles, qualifications, trainer details, expenses, and financial transactions among other essential tasks. Genius Training Management Software simplifies the coordination of training events, making the process both efficient and manageable. By leveraging templates, it accelerates the initial setup and development phases while ensuring data accuracy. The single data entry feature reduces the necessity for repetitive information input regarding courses, venues, and resources, thereby upholding the integrity and clarity of your data. Furthermore, the software not only boosts organizational productivity but also allows your team to dedicate more attention to providing exceptional training experiences, ultimately fostering a culture of continuous improvement and learning within your organization.

What is AVOXI?

AVOXI Genius offers an affordable and user-friendly cloud-based call center software solution. With this web-based contact center, you can effortlessly oversee your business communications. The software seamlessly integrates voice services with your contact center operations. You can also activate virtual phone numbers in over 170 countries. AVOXI Genius is recognized as the top-selling solution globally, with pricing plans beginning at just $19.99 per user. For a limited time, you can take advantage of an offer that includes two months of complimentary service. This makes it an excellent option for businesses looking to enhance their communication capabilities without breaking the bank.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Odoo
Salesforce
SuiteMaster
Zendesk
Zoho CRM

Integrations Supported

Microsoft Dynamics 365
Odoo
Salesforce
SuiteMaster
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$120 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Genius Software

Date Founded

2017

Company Location

United Kingdom

Company Website

www.geniussoftware.co.uk

Company Facts

Organization Name

AVOXI

Date Founded

2001

Company Location

United States

Company Website

www.avoxi.com

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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