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What is Genloyal?

Maximize the potential of your customer data with our comprehensive integrated platform. This solution adeptly collects data from all customer interaction channels, which include POS systems, online transactions, and social media, giving you a complete view of your audience along with actionable insights that facilitate targeted promotions for better results. Our intuitive tools allow you to create and customize your loyalty rules based on various metrics, such as visit frequency, purchase behavior, spending habits, and social interactions. Whether you're initiating a new loyalty program or looking to improve an existing one, we are committed to helping you design the loyalty experience you envision. Furthermore, our platform includes a versatile segments editor for building custom audiences, and you can harness the power of automation through our state-of-the-art AI-driven audience targeting features, which streamline operations and lessen the need for additional teams. By taking advantage of these innovative capabilities, you can significantly boost customer engagement and retention, ultimately driving greater success for your business. In a competitive market, leveraging such cutting-edge tools can set you apart from the rest.

What is Extole?

Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole is structured to fit seamlessly into every team’s agentic workflow. Marketers build intelligent offer programs that motivate action throughout the customer lifecycle; product teams embed them into digital experiences to maximize app growth; and developers extend them via APIs, SDKs, and partner integrations to enable customizability. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure that ensures every reward is delivered securely, accurately, and reliably. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and reward-for-action programs. Build your next offer program with Extole.

Media

Media

Integrations Supported

Twilio
Adobe Marketo Engage
Attentive
Braze
Jack Henry Business Banking
Listrak
Magento
Odoo
Optimove
Q2
RudderStack
Salesforce Agentforce Commerce
Segment
SendGrid
Service Center
SessionM
Tealium Customer Data Hub
Toast POS
Tremendous
WhatsApp

Integrations Supported

Twilio
Adobe Marketo Engage
Attentive
Braze
Jack Henry Business Banking
Listrak
Magento
Odoo
Optimove
Q2
RudderStack
Salesforce Agentforce Commerce
Segment
SendGrid
Service Center
SessionM
Tealium Customer Data Hub
Toast POS
Tremendous
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization.

Contact us for a personalized quote.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Genloyal

Date Founded

2023

Company Location

United States

Company Website

www.genloyal.com

Company Facts

Organization Name

Extole

Date Founded

2009

Company Location

United States

Company Website

www.extole.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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