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What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

What is Panda Fusion?

Fusion combines our Systems Management and Endpoint Protection Plus services to thoroughly protect, manage, and support all devices within your organization. This cloud-based platform allows for rapid implementation, eliminating the need for regular upkeep or costly server expenditures. Strengthen your endpoint security approach with a wide array of IT and endpoint security products and modules specifically crafted to reduce risks and minimize the chances of security breaches. You have the capability to identify and block malicious activities or noncompliance, address vulnerabilities, apply necessary patches and updates, encrypt sensitive information, and efficiently oversee your corporate systems and endpoints. WatchGuard offers a comprehensive solution that provides everything you need in one unified platform, delivering a smooth experience for your business. This all-inclusive system not only simplifies security efforts but also ensures robust protection for your organizational assets while adapting to the evolving landscape of cyber threats. By centralizing these functions, organizations can focus on their core objectives with peace of mind, knowing their security needs are effectively managed.

Media

Media

Integrations Supported

Autotask PSA
Bitdefender GravityZone
Freshdesk
Freshservice
Google Workspace
HaloPSA
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

Integrations Supported

AT&T Alien Labs Open Threat Exchange
Airlock

API Availability

Has API

API Availability

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Company Facts

Organization Name

WatchGuard Technologies

Date Founded

1996

Company Location

United States

Company Website

www.watchguard.com/wgrd-products/panda-security-operations

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

Categories and Features

Computer Security

Anti Spam
Antivirus
Real Time Monitoring
Security Event Log
Vulnerability Protection

Network Security

Access Control
Firewalls
Internet Usage Monitoring
Vulnerability Scanning

RMM

Not specified

Popular Alternatives

No Alternatives

Popular Alternatives

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