Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Site24x7 Reviews & Ratings
    894 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,725 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    148 Ratings
    Company Website
  • groundcover Reviews & Ratings
    32 Ratings
    Company Website
  • Boozang Reviews & Ratings
    15 Ratings
    Company Website
  • FinOpsly Reviews & Ratings
    3 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    140 Ratings
    Company Website
  • Stonebranch Reviews & Ratings
    158 Ratings
    Company Website
  • Wiz Reviews & Ratings
    1,101 Ratings
    Company Website
  • TrustInSoft Analyzer Reviews & Ratings
    6 Ratings
    Company Website

What is Germain UX?

Understanding user experiences does not require direct communication with them, as insights can be gleaned from replays and behavior analysis. Utilizing End-to-End Transaction Insights—spanning both business and technological aspects—can reveal underlying issues. Poor user experiences often stem from problems with interface design or technological failures. Germain UX delves deep to pinpoint the root causes and user scenarios, analyzing everything from clicks to network requests, code, and SQL interactions. Inefficiencies in business operations may arise from insufficient training, flawed organizational frameworks, and high turnover rates. Germain UX continuously identifies these critical gaps and their origins in real-time, around the clock. Low conversion rates can result from various challenges, such as overwhelmed call centers, inadequate expertise, and difficulties in navigating information online. Furthermore, a negative customer experience may be linked to ineffective products or services, insufficient support, and hard-to-locate online resources. Germain UX serves as a valuable tool in uncovering these actionable insights in real-time, ensuring that businesses can promptly address and resolve their customer experience issues. By leveraging this data-driven approach, organizations can enhance their overall performance and foster improved user satisfaction.

What is Epsagon?

Epsagon empowers teams to rapidly visualize, comprehend, and enhance their microservice architectures. By utilizing our innovative lightweight auto-instrumentation, we effectively remove data gaps and the manual effort tied to traditional APM solutions, which leads to notable decreases in the time required for issue detection, root cause analysis, and resolution. Additionally, Epsagon boosts development efficiency and minimizes application downtime, ultimately fostering a more agile development environment. This combined approach not only streamlines processes but also enhances overall team productivity.

Media

Media

Integrations Supported

AWS IoT SiteWise
Amazon Elastic Container Service (Amazon ECS)
Apache Solr
Elasticsearch
Microsoft Teams
Opsgenie
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
PagerDuty
Salesforce
ServiceNow
Slack
Splunk On-Call

Integrations Supported

AWS IoT SiteWise
Amazon Elastic Container Service (Amazon ECS)
Apache Solr
Elasticsearch
Microsoft Teams
Opsgenie
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
PagerDuty
Salesforce
ServiceNow
Slack
Splunk On-Call

API Availability

Has API

API Availability

Has API

Pricing Information

$460 per month
Free Trial Offered?
Free Version

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Germain UX

Date Founded

2012

Company Location

United States

Company Website

germainux.com

Company Facts

Organization Name

Epsagon

Date Founded

2017

Company Location

United States

Company Website

epsagon.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Serverless

API Proxy
Application Integration
Data Stores
Developer Tooling
Orchestration
Reporting / Analytics
Serverless Computing
Storage

Popular Alternatives

CloudQA Reviews & Ratings

CloudQA

Statnetics, LLC

Popular Alternatives

IronWorker Reviews & Ratings

IronWorker

Iron.io
Sematext Cloud Reviews & Ratings

Sematext Cloud

Sematext Group
Site24x7 Reviews & Ratings

Site24x7

ManageEngine