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What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

Campaign Monitor
Salesforce
5X
Echoes
Kapiche
Salesforce Agentforce Education

Integrations Supported

Campaign Monitor
Salesforce
AWeber
Chattermill
CodeTwo Email Signatures 365
Desktop.com
Exclaimer
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
Shopify
Sigsync
TeamSupport
Zoho Desk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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