GetShop vs. GMS Hotel Felix

Our extensive service offerings encompass automated check-in/out, payment processing, channel management, accounting integration, and automation of guest communications, among other vital tools designed to help you excel in the hospitality sector. We provide a diverse array of software and hardware options customized for your hotel, allowing for management styles that can be either entirely automated or personalized to meet your preferences. Featuring a robust, cloud-based Property Management System (PMS) that is adaptable and packed with features, you'll discover that once you embrace this modern method of hotel management, returning to traditional practices will be unimaginable. Our specially crafted software improves the guest experience, empowering visitors to modify aspects of their stay without needing to approach the front desk, thereby optimizing operational efficiency. Furthermore, our user-friendly, fully cloud-based point of sale (POS) system integrates effortlessly with leading payment terminals, facilitating seamless transactions. Fully compatible with all GetShop products, our PMS also offers an online booking form, which is an integrated plugin that works with platforms like WordPress, Joomla, and WiX, serving as a flexible enhancement to your hotel's online presence. By making the booking experience more straightforward and enriching guest interactions, you can significantly enhance the overall satisfaction of both your guests and your staff. This holistic approach not only streamlines operations but also fosters a welcoming environment, ensuring that your hotel stands out in a competitive market.

Daily operations at the reception rely heavily on essential modules utilized by you and your team for optimal effectiveness. Key features encompass the rapid importation of inquiries from diverse platforms, visually appealing HTML forms for inquiries, and shared text modules that are consistently updated for both the hotel and its surrounding environment, guaranteeing that all computers retrieve the same data. Furthermore, there is an automatic logging of all guest communications along with various other capabilities. The comprehensive version includes a multitude of additional modules at no additional cost, such as a reservation assistant, HTML correspondence tools, an A-Z guest information directory, a GMS mail scanner, and efficient document management systems. Our committed support team is available around the clock throughout the year, ensuring timely responses to facilitate smooth operations for our clients. Presently, guests are required to fill out a registration form upon check-in, providing their personal details, which not only causes inconvenience but also increases the workload for the reception staff. This unnecessary step can result in delays, negatively impacting the overall guest experience, and may prompt the need for a more streamlined check-in process.