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What is { Gisto }?

Gisto serves as a management tool for code snippets that operates on GitHub Gists, enhancing the experience with features such as advanced searching, tagging, and sharing capabilities, alongside a sophisticated rich editor. All your data remains securely stored on GitHub, ensuring you can access it through GitHub Gists at any time, with any modifications made in Gisto being automatically synchronized. This tool incorporates an open-source Monaco editor, which supports a wide range of functionalities including syntax highlighting, auto-completion, and Emmet, making it easier to work on your Gists. Users can swiftly locate their gists using the search feature, which allows for filtering by description, file names, tags, languages, and more. Gisto also provides the functionality to tag Gists with custom labels, streamlining the process of finding snippets later on. By simply adding a hashtag to the snippet title, users can easily retrieve it by entering the hashtag into the search bar or by utilizing the tag list available on the dashboard. Designed to address the need for a robust code snippet solution, Gisto ensures that your code is both syntax-highlighted and synchronized in the cloud, making the coding process more efficient and organized. With Gisto, developers can significantly enhance their workflow, ensuring that their snippets are stored and accessible whenever needed.

What is Chatdesk?

Chatdesk provides a rapid solution for collecting and evaluating customer feedback from a variety of communication platforms, offering comprehensive insights with minimal effort. In contrast, the conventional approach of gathering scattered feedback from sources such as emails, chats, social media, surveys, and reviews is often cumbersome and ineffective. By centralizing all feedback in one place, Chatdesk allows you to easily spot emerging trends and uncover potential growth areas. If you need to locate specific information, the platform's natural language search function enables effortless navigation through every message. Additionally, our sophisticated machine learning tools generate automatic summaries of the feedback, making it easy to review extensive data quickly. You also have the option to export your findings in CSV format or seamlessly integrate them into your existing data warehouse for further analysis. Using Chatdesk not only helps reduce the number of incoming calls but also promotes a smooth shift for customers toward chat support and self-service options, significantly boosting overall customer satisfaction. Ultimately, this streamlined approach allows businesses to make informed decisions based on real-time feedback, enhancing their responsiveness to customer needs.

Media

Media

Integrations Supported

AfterShip
Avaya Cloud Office
Bazaarvoice
Delighted
Front
GitHub
Grasshopper
Homebrew
Kustomer
Magento
Olark
React
Returnly
RingCentral RingCX
Salesforce
Snapcraft
Stamped
Twilio
XCALLY

Integrations Supported

AfterShip
Avaya Cloud Office
Bazaarvoice
Delighted
Front
GitHub
Grasshopper
Homebrew
Kustomer
Magento
Olark
React
Returnly
RingCentral RingCX
Salesforce
Snapcraft
Stamped
Twilio
XCALLY

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

{ Gisto }

Company Website

gisto.org

Company Facts

Organization Name

Chatdesk

Date Founded

2016

Company Location

United States

Company Website

www.chatdesk.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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