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What is Gisual?

Gisual provides outage intelligence specifically designed for telecommunications firms and service providers, streamlining the often tedious manual processes involved in linking commercial power outages with customer grievances or network disruptions due to impaired circuits. By opting for Gisual’s outage intelligence, subscribers can receive prompt notifications about third-party outages that could affect their infrastructure and clients, facilitating rapid identification and correlation of outages in mere seconds. This service eliminates the lengthy search processes typically required to uncover root causes, significantly boosting situational awareness almost instantly. Users have the option to visualize third-party outages on an interactive map or to integrate the outage data smoothly into their existing systems. Establishing direct connections with vital partners and Network Operations Centers (NOCs) becomes seamless, enhancing overall communication and response times. Subscribers gain real-time access to outage intelligence complete with ongoing updates, including estimated restoration times, exact outage locations, root causes, areas affected, and the specific customers impacted. Implementing Gisual's data within your organization is not only straightforward but also efficient, with an average setup duration of only one hour, allowing for quick utilization of this essential information. With Gisual, businesses can significantly boost operational efficiency and elevate customer satisfaction, paving the way for a more responsive service environment. This innovative approach ensures you stay ahead in a competitive market by effectively managing outages and enhancing the overall customer experience.

What is DeskAlerts?

DeskAlerts enables organizations to deliver over 10,000 urgent notifications to employees' laptops, desktops, and mobile devices in a mere 1-2 seconds. With a guarantee of 100% open rates and exceptional visibility, it offers an unparalleled combination of effectiveness. The platform features seamless integration with Active Directory, Single Sign-On (SSO), and API capabilities. Furthermore, DeskAlerts software efficiently monitors alert activity and consolidates this information in a centralized database, facilitating instant reporting on user engagement. This powerful tool is not only a notification system but also serves as a versatile platform for internal communications and gathering employee feedback. Additionally, DeskAlerts is designed for customization, allowing organizations to tailor their communication strategies to meet specific needs.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
Auth0
Microsoft Entra ID
Microsoft Teams
Okta
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per user per month
Free Trial Offered?

Pricing Information

Three curated packages with flexible plans.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gisual

Company Location

United States

Company Website

gisual.com

Company Facts

Organization Name

DeskAlerts

Date Founded

2006

Company Location

United States

Company Website

www.alert-software.com

Categories and Features

IT Alerting

Not specified

Root Cause Analysis

Not specified

Categories and Features

Digital Signage

Not specified

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Employee Directory
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Not specified

Internal Communications

App Integration
Email Management
Employee Directory
Newsletter Management
Survey Management

IT Alerting

Dynamic Notifications
Escalation Policies
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

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