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What is Gisual?

Gisual provides outage intelligence specifically designed for telecommunications firms and service providers, streamlining the often tedious manual processes involved in linking commercial power outages with customer grievances or network disruptions due to impaired circuits. By opting for Gisual’s outage intelligence, subscribers can receive prompt notifications about third-party outages that could affect their infrastructure and clients, facilitating rapid identification and correlation of outages in mere seconds. This service eliminates the lengthy search processes typically required to uncover root causes, significantly boosting situational awareness almost instantly. Users have the option to visualize third-party outages on an interactive map or to integrate the outage data smoothly into their existing systems. Establishing direct connections with vital partners and Network Operations Centers (NOCs) becomes seamless, enhancing overall communication and response times. Subscribers gain real-time access to outage intelligence complete with ongoing updates, including estimated restoration times, exact outage locations, root causes, areas affected, and the specific customers impacted. Implementing Gisual's data within your organization is not only straightforward but also efficient, with an average setup duration of only one hour, allowing for quick utilization of this essential information. With Gisual, businesses can significantly boost operational efficiency and elevate customer satisfaction, paving the way for a more responsive service environment. This innovative approach ensures you stay ahead in a competitive market by effectively managing outages and enhancing the overall customer experience.

What is EasyRCA?

Utilize the EasyRCA root cause analysis tool to seamlessly integrate best-practice RCA methodologies throughout your organization, empowering facilities to adopt these strategies with ease while gaining valuable insights. With just a single click, you can generate tailored reports that provide analyses and insights specifically aligned with your distinct needs and preferences. Gain a holistic perspective of every RCA conducted across your entire company and explore your RCA Library to discover particular insights. Reduce the challenges faced by analysts with the only RCA solution that features FLOC and serial number synchronization with top CMMS systems in the industry. Moreover, the tool includes a calculator that estimates the potential annual cost savings your organization could achieve by employing EasyRCA. In addition, it assesses the increased volume of RCAs your organization can produce through the utilization of EasyRCA, thereby boosting overall operational efficiency and effectiveness. This comprehensive approach not only streamlines the RCA process but also contributes to a culture of continuous improvement within your organization.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Power BI

API Availability

Has API

API Availability

Pricing Information

$75 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Gisual

Company Location

United States

Company Website

gisual.com

Company Facts

Organization Name

EasyRCA

Company Website

easyrca.com

Categories and Features

IT Alerting

Not specified

Root Cause Analysis

Not specified

Categories and Features

Inspection

Not specified

Root Cause Analysis

Not specified

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