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Engaging directly with your users allows you to develop exceptional software by pinpointing their prevalent challenges. By resolving issues more rapidly than competitors, you empower users to specify exactly where difficulties arise. Replay bugs as they occur to gain valuable insights from your users’ experiences. Recognizing their feedback helps build trust and strengthen connections. Leverage user feedback surveys to extract vital insights through targeted questionnaires that are seamlessly integrated into your application or website. The setup process is quick and easy, taking just minutes for both mobile and web platforms, enabling you to manage, track, and assign tasks from a centralized hub. In addition to screenshots and video replays, users can highlight and annotate the precise location of bugs for clarity. Streamline your operations by fully automating your workflow with Gleap, which is compatible with a variety of platforms, including Zapier. Recognizing and valuing users who promptly report issues can significantly enhance engagement and loyalty. By utilizing comprehensive bug reports, you can increase your productivity by 40%, eliminating the need for lengthy email correspondences with users. This proactive strategy ensures that you remain responsive to user needs while consistently enhancing your software offerings, ultimately leading to a better overall user experience. Maintaining an open line of communication with your users also fosters an environment of collaboration and innovation.
What is ClickStory?
To gain insights into user behavior, it's essential to view replay sessions and generate heat maps. This method effectively tracks a visitor's path through your site. You can observe their clicks, navigation, and areas of confusion. Additionally, replaying their sessions allows for an exact recreation of their experience. Heatmaps serve as a straightforward tool to evaluate various pages on your website and identify which ones resonate most with users. Have you ever felt inundated by the sheer volume of data available, unsure of its implications? Our platform boasts a user-friendly interface that presents analytics in an easily digestible format. Grasping user behavior is vital for enhancing your website's performance. Moreover, you can monitor user interactions without compromising their privacy, ensuring a respectful approach to data analysis. By utilizing these tools, you can make informed decisions that lead to improved user experiences.
Integrations Supported
Asana
ClickUp
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
Integrations Supported
Asana
ClickUp
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Gleap
Company Website
gleap.io
Company Facts
Organization Name
Cloudowl
Date Founded
2003
Company Location
Canada
Company Website
clickstory.app/
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking