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What is Gleap?

Engaging directly with your users allows you to develop exceptional software by pinpointing their prevalent challenges. By resolving issues more rapidly than competitors, you empower users to specify exactly where difficulties arise. Replay bugs as they occur to gain valuable insights from your users’ experiences. Recognizing their feedback helps build trust and strengthen connections. Leverage user feedback surveys to extract vital insights through targeted questionnaires that are seamlessly integrated into your application or website. The setup process is quick and easy, taking just minutes for both mobile and web platforms, enabling you to manage, track, and assign tasks from a centralized hub. In addition to screenshots and video replays, users can highlight and annotate the precise location of bugs for clarity. Streamline your operations by fully automating your workflow with Gleap, which is compatible with a variety of platforms, including Zapier. Recognizing and valuing users who promptly report issues can significantly enhance engagement and loyalty. By utilizing comprehensive bug reports, you can increase your productivity by 40%, eliminating the need for lengthy email correspondences with users. This proactive strategy ensures that you remain responsive to user needs while consistently enhancing your software offerings, ultimately leading to a better overall user experience. Maintaining an open line of communication with your users also fosters an environment of collaboration and innovation.

What is Crosscheck?

Crosscheck is a Chrome extension crafted to simplify the bug reporting method, enabling users to report issues swiftly and without complications. With just one click, it compiles all essential information for developers, such as annotated screenshots, screen recordings, a replay of the last 60 seconds, console logs, network requests, and timelines of user actions. By removing the annoying back-and-forth questions like "which browser are you using?" and "can you replicate the issue?", Crosscheck automatically gathers all pertinent technical information, facilitating a more efficient problem-solving process for developers. Key Features Include: - Capturing annotated screenshots - Full screen recording capabilities - Instant replay feature that records the last 60 seconds automatically - Logging of console activity and network requests - Monitoring of user interactions - Smooth one-click integration with Jira and ClickUp - A collaborative dashboard designed for team use - Organization of tasks by project Specifically designed for quality assurance teams, developers, agencies, and product managers, Crosscheck seeks to expedite the bug resolution process while promoting clearer communication between testing and development teams, ultimately leading to enhanced productivity and workflow efficiency. Additionally, its user-friendly interface ensures that team members can easily navigate and utilize its features for optimal results.

Media

Media

No images available

Integrations Supported

Asana
ClickUp
GitHub
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
Trello
Zapier
Zendesk

Integrations Supported

Asana
ClickUp
GitHub
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gleap

Company Website

gleap.io

Company Facts

Organization Name

Crosscheck

Date Founded

2023

Company Location

United States

Company Website

crosscheck.cloud/

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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