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What is Gleap?

Engaging directly with your users allows you to develop exceptional software by pinpointing their prevalent challenges. By resolving issues more rapidly than competitors, you empower users to specify exactly where difficulties arise. Replay bugs as they occur to gain valuable insights from your users’ experiences. Recognizing their feedback helps build trust and strengthen connections. Leverage user feedback surveys to extract vital insights through targeted questionnaires that are seamlessly integrated into your application or website. The setup process is quick and easy, taking just minutes for both mobile and web platforms, enabling you to manage, track, and assign tasks from a centralized hub. In addition to screenshots and video replays, users can highlight and annotate the precise location of bugs for clarity. Streamline your operations by fully automating your workflow with Gleap, which is compatible with a variety of platforms, including Zapier. Recognizing and valuing users who promptly report issues can significantly enhance engagement and loyalty. By utilizing comprehensive bug reports, you can increase your productivity by 40%, eliminating the need for lengthy email correspondences with users. This proactive strategy ensures that you remain responsive to user needs while consistently enhancing your software offerings, ultimately leading to a better overall user experience. Maintaining an open line of communication with your users also fosters an environment of collaboration and innovation.

What is Disbug?

Development teams can leverage the Disbug Chrome extension to easily capture and document bugs with screen recordings, screenshots, console logs, and network activity, all of which can be uploaded to their project management system with a simple click! This innovative tool creates a visual account of the issue, enabling developers to see exactly what happened during the failure event. With just one click, the tool captures the complete context needed for bug reports, allowing teams to grasp the situation from various angles by recording the entire session. Furthermore, it gathers technical logs within your preferred platforms, complete with links to detailed information. This centralization within your issue trackers guarantees seamless integration with the tools you're already accustomed to using. When a bug is identified, tickets are automatically generated in the designated issue tracker, significantly speeding up the debugging workflow. This leads to enhanced clarity and eases the development process. Additionally, it has the potential to cut bug reporting time by as much as 60%, streamlining the workflow for QA testers, developers, and project managers, all for less than the price of a cup of coffee! By refining this procedure, teams can boost their productivity and devote more attention to delivering exceptional software solutions. Ultimately, this results in a more efficient development cycle and a higher-quality final product.

Media

Media

Integrations Supported

Asana
ClickUp
GitHub
Jira
Slack
Trello
Basecamp
GitLab
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Notion
Stackreaction
Zapier
Zendesk

Integrations Supported

Asana
ClickUp
GitHub
Jira
Slack
Trello
Basecamp
GitLab
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Notion
Stackreaction
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$33 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gleap

Company Website

gleap.io

Company Facts

Organization Name

Disbug

Company Location

India

Company Website

disbug.io

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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