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Ratings and Reviews 1 Rating

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features
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support

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What is Global Call Forwarding?

Toll-free and local numbers are offered in over 160 nations, allowing you to forward incoming calls from any phone, PBX, or SIP system. Our extensive global network is designed with multiple layers of redundancy to ensure reliability. You can utilize any of your business numbers as Caller ID for international outbound calls, and displaying a local caller ID can significantly enhance your success rates. To facilitate outbound calling, simply connect our SIP trunks to your existing phone system. Implementing smart calling routing features like auto-attendant/IVR, time-based routing, and simultaneous ringback tones is straightforward. You also have the flexibility to customize greetings, record calls, manage voicemail, and access call recording functionalities. Adjustments to virtual numbers, calling plans, and advanced features can be done effortlessly, while you can also download call detail records and invoices. Technical support is available around the clock, ensuring assistance whenever you need it. For personalized help, reach out to your dedicated account manager. Additionally, our user-friendly interface allows you to manage all aspects of your communication seamlessly, enhancing your overall experience.

What is 8x8?

A single platform integrates cloud telephony, video collaboration, team messaging, contact center capabilities, and analytics, all in one place. By providing users with tailored features, organizations can significantly lower their overall ownership costs. This platform fosters collaboration among specialized team members and contact center staff, effectively breaking down silos within the organization. It features a comprehensive administration tool for easy system setup, along with user and data management functionalities. With just one license, users can seamlessly combine calling, directory services, video conferencing, messaging, and contact center operations. Enjoy enterprise-level reliability and high-quality cloud connectivity to link your business globally. Schedule, initiate, or participate in HD audio and video meetings without being restricted by device or location. Easily access your contacts from any device, whether they are internal colleagues or external partners. This intelligent and collaborative solution empowers organizations to enhance customer experiences, driving engagement and satisfaction. Ultimately, adopting such a versatile platform can lead to improved communication and efficiency across all levels of your business.

Media

Media

Integrations Supported

8x8 Video Meetings
Bullhorn
Calabrio Quality Management
CallFinder
Chatdesk
Cobalt
CommunityWFM
Cronofy
Detrack
Dubsado
Gong
GroupMe
Indent
NetSuite
New Era
SalesExec
Salesforce
Stackreaction
Xplenty
Zendesk

Integrations Supported

8x8 Video Meetings
Bullhorn
Calabrio Quality Management
CallFinder
Chatdesk
Cobalt
CommunityWFM
Cronofy
Detrack
Dubsado
Gong
GroupMe
Indent
NetSuite
New Era
SalesExec
Salesforce
Stackreaction
Xplenty
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$7.95 per month
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Global Call Forwarding

Date Founded

1996

Company Location

United States

Company Website

www.globalcallforwarding.com

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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