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Ratings and Reviews 2 Ratings
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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What is Go Integrator Cara?
Go Integrator Cara is an all-encompassing communications client specifically designed for the Cisco BroadWorks hosted telephony platform. It offers an array of features that provide quick access to essential information, effectively integrating with business systems focused on contacts and CRM applications. With a standardized set of integration tools, it is compatible with more than 300 commonly used applications across different industries, which significantly boosts productivity. Users benefit from immediate identification of incoming callers, along with the ability to view their details or dial their numbers effortlessly with a quick click. This enhances customer interactions and allows for time and resource savings. The application is equipped with a built-in SIP Softphone that can be easily configured and activated using a standard BroadWorks device profile. Additionally, users can add records to an integrated CRM directly from their call history or the active call preview window, while the system automatically or manually creates an activity record for every received call in the CRM. This seamless integration not only improves communication effectiveness but also optimizes workflows, thereby reducing the time spent on administrative duties. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, making it a valuable tool for any business aiming to enhance its communication strategies.
What is Dynamics Telephony?
Dynamics Telephony integrates your phone system seamlessly with Dynamics 365, enhancing communication efficiency and customer management.
- Automatically identify customers in Dynamics 365 prior to answering calls.
- Access phone controls directly within Dynamics 365 for actions like answering or transferring calls.
- Make calls to contacts in Dynamics 365 with just one click.
- Keep a complete record of all interactions logged in Dynamics 365.
- Merge telephone statistics with CRM data for comprehensive insights in Dynamics 365.
- Integrate incoming calls with Omnichannel support for a more cohesive experience.
- Utilize call outcome buttons to effortlessly schedule follow-up activities.
- Analyze all metrics through customizable dashboards and reports in Dynamics 365.
- This integration not only streamlines operations but also enhances the overall customer experience.
Integrations Supported
8x8 Contact Center
Access4
Acumatica Cloud ERP
Asterisk
Avaya Cloud Office
Bitrix24
Cisco AnyConnect
Cisco BroadWorks
Cisco CX Cloud
Cisco Finesse
Integrations Supported
8x8 Contact Center
Access4
Acumatica Cloud ERP
Asterisk
Avaya Cloud Office
Bitrix24
Cisco AnyConnect
Cisco BroadWorks
Cisco CX Cloud
Cisco Finesse
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Go Integrator Cara
Company Location
United States
Company Website
cara.gointegrator.com/cara-featured-solutions/
Company Facts
Organization Name
Dynamics Telephony
Date Founded
2014
Company Location
Ireland
Company Website
www.dynamicstelephony.co.uk
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration