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What is Go Vocal?

Go Vocal (previously CitizenLab) offers a digital platform designed to assist local governments and organizations in engaging their communities, making public decision-making more inclusive, participatory, and responsive. It provides a comprehensive suite of tools, including surveys, ideation, mapping, voting, and participatory budgeting, all within a single platform. The platform is enhanced by built-in artificial intelligence, which helps analyze community feedback, saving governments time on data processing and delivering valuable insights for better-informed decisions.

What is Accela?

The Accela Civic Platform acts as a strong backbone for our range of Civic Applications and additional solutions aimed at helping governments improve citizen services while meeting the needs of growing communities. It integrates shared technologies and functionalities within a Software as a Service (SaaS) structure, addressing the varied demands of government agencies, from expansive state entities to smaller local departments. This platform provides agencies with the critical resources required to support business operations for citizens, simplify the permit application workflow, and manage inspections effectively. Moreover, it is designed to be flexible and scalable, allowing for continuous innovation without the necessity of significant new technology expenditures. The platform enables the automation of both simple and complex tasks that span multiple departments and diverse process elements. In addition, our sophisticated workflow engine adeptly assigns responsibilities to users, oversees service level agreements, directs approvals and procedural steps, and guarantees that all activities are carried out seamlessly and punctually. Ultimately, this all-encompassing solution not only boosts agency efficiency but also significantly enhances the overall experience for citizens, fostering a more engaged and responsive community. With its comprehensive capabilities, the platform positions agencies to adapt to future challenges and opportunities effectively.

Media

Media

Integrations Supported

Integrations Supported

Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Go Vocal

Date Founded

2015

Company Location

Belgium

Company Website

www.govocal.com

Company Facts

Organization Name

Accela

Date Founded

1981

Company Location

United States

Company Website

www.accela.com

Categories and Features

Citizen Engagement

Not specified

Categories and Features

Citizen Engagement

Not specified

Code Enforcement

Not specified

Government

Not specified

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Public Works

Project Management
Service Request Management
Work Order Management

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