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What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

What is ArcGIS Hub?

Revolutionize your community connections and collaborative efforts by embracing ArcGIS Hub, a platform crafted for seamless community engagement that efficiently organizes individuals, datasets, and tools through information-driven initiatives. This versatile platform caters to a diverse range of organizations, including governmental bodies, nonprofits, and educational institutions, enabling them to improve engagement, communication, teamwork, and data-sharing through a focus on specific initiatives. By leveraging ArcGIS Hub, these organizations can make the most of their existing data and technological capabilities, promoting collaboration with both internal teams and external stakeholders to track progress, improve outcomes, and nurture vibrant communities. Reliable access to data is essential for sound decision-making; whether it's selecting a neighborhood for living, investigating local city projects, or launching a new business, accurate information is vital. In addition, ArcGIS Hub equips organizations to share their trustworthy data, helping the community make better-informed decisions, which ultimately enhances the community's overall strength. This platform not only promotes transparency through the dissemination of information but also actively encourages community members to participate in the decision-making processes that shape their surroundings. As a result, communities become more engaged and empowered, leading to a more cohesive and collaborative environment for all.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
ArcGIS Online
Facebook
Vimeo
X (Twitter)
YouTube

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Company Facts

Organization Name

ESRI

Date Founded

1969

Company Location

United States

Company Website

www.esri.com/en-us/arcgis/products/arcgis-hub/overview

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Categories and Features

Citizen Engagement

Not specified

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