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What is GovMetric?
Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.
What is CivicLive?
Each CivicLive website is built on our intuitive CivicLive content management system, specifically tailored to address the distinct needs of governmental agencies and organizations. Designed from the outset, our CMS is focused on serving a variety of government bodies effectively. CivicLive websites work in partnership with you to deliver outstanding, modern digital services to the public sector. With features that prioritize accessibility and a range of content modules embedded in the system, our CMS guarantees an excellent user experience for every visitor. You will value how our platform enhances meaningful two-way interaction between your governmental organization and the community it serves. Our training programs are aimed at equipping your staff with the skills required to manage the unique digital experiences of each citizen effectively. By implementing our government website CMS, you enable your team to improve citizen engagement, ultimately leading to a more interconnected community. This strategy not only elevates service delivery but also fortifies the bond between government and its constituents, creating a stronger civic environment for all. In fostering this relationship, you can also gain valuable insights into the needs and preferences of the community, thereby continuously improving the services provided.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GovMetric
Company Location
United Kingdom
Company Website
www.govmetric.com
Company Facts
Organization Name
CivicLive
Date Founded
2001
Company Website
www.civiclive.com/solutions/smart-websites
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management