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What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

What is Decidim?

Decidim presents a free, open-source, and secure technological framework that embodies all democratic ideals, enabling a transformation of democratic practices. This cutting-edge platform empowers individuals, organizations, and governmental bodies to participate in democratic self-organization at multiple levels. We offer crucial support in creating governance systems that reflect the unique requirements of various organizations. With an unparalleled emphasis on transparency, traceability, and the integrity of information, Decidim ensures the security, privacy, and confidentiality of all participants. Built entirely on free software and driven by collaborative content, the platform benefits from the active contributions of the Metadecidim community. By leveraging Decidim, we are nurturing a flexible democratic framework that has earned the confidence of numerous organizations around the world for their democratic initiatives. The Metadecidim community is instrumental in refining the platform's design and propelling the project forward, engaging in collaborative efforts to enhance features and resolve issues for continual improvements. As we make strides in advancing Decidim, we remain committed to identifying and integrating new functionalities that respond to the changing demands of democratic processes across the globe, ensuring that the platform evolves alongside its users. Our ongoing dedication to innovation ensures that Decidim remains relevant and effective in promoting robust democratic engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Company Facts

Organization Name

Decidim

Company Website

decidim.org

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Categories and Features

Citizen Engagement

Not specified

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